Visitors

Visitors, especially family, are important to the comfort and general well-being of our patients.

Visitation also may be denied if the patient is sleeping or does not wish to be disturbed, if the visitor's actions or behavior disturb normal operations or care, or for legal reasons.

  • The Alfond Center for Health main entrance hours are Monday - Friday, 6 a.m. - 8 p.m.; Saturday, 6:45 a.m. - 8 p.m.; and Sunday, 8 a.m. - 8 p.m.
  • The Thayer Center for Health main entrance hours are Monday - Friday, 6 a.m. - 5 p.m. The South entrance is open for the same hours.

MaineGeneral’s COVID-19 Policy

Please wear a face mask if:

  • You have cold, flu, RSV or COVID symptoms, with or without a fever, including:
    • Cough or other respiratory symptoms
    • Sore throat
    • Shortness of breath
    • Or you have tested positive for flu, RSV or COVID in the last 10 days
  • You have been in close contact with someone with a recent COVID-19 infection

We have masks for anyone who wants to wear one.

If you want your care team to mask, please let us know.

Long-Term Care

Each facility has set specific visitation hours. Please refer to our website, Long Term Care, for up-to-date information for each long-term care facility.

Thank You

See the Alfond Center for Health Guide

Many area hotels offer special rates for out-of-town friends or family who want to be near their loved ones.

Please call Guest Services at the Alfond Center for Health at (207) 248-5290 to learn more.

The local chambers of commerce are another information resource. They have a guide that lists area restaurants, churches and other community resources.

Kennebec Valley Chamber of Commerce
Phone: (207) 623-4559
Email: info@kennebecvalleychamber.com

Mid-Maine Chamber of Commerce
Phone: (207) 873-3315
Email: customerservice@midmainechamber.com

Contact Us

Augusta: (207) 626-1000

Waterville: (207) 872-1000