Financial Assistance Programs: Long-Term Care

Having a difficult time understanding the variety of long-term care options and how to pay for them? We can help.

Our long-term care financial specialists are here to help you and your family/caregivers determine whether you are eligible for long-term care insurance coverage, answer your questions and/or help you complete needed applications.

Our goal is to help you make the best choices for you and your family. We want everything to go smoothly for you when you leave the hospital. If you need a higher level of care once you leave, we will help with this.

Contact Us

To reach a Long-Term Care Specialist, call us at (207) 626-1160 or email us at

If you want to meet with us, we recommend that you schedule an appointment so you don't have to wait.

We are available Monday through Friday, 8 a.m. to 4:30 p.m., and are located at the Alfond Center for Health, 35 Medical Center Parkway, Augusta.

Learn More

To learn more about long-term care options, program eligibility and/or for application help, please contact one of the community resources below. Help is available at no cost.

  • MaineGeneral Medical Center Long-Term Care Financial Counseling: (207) 626-1160
  • Maine Department of Health & Human Services: (855) 797-4357 or
  • Spectrum Generations/Central Maine Area Agency on Aging: (800) 750-5353 or

Helpful Resources

Contact Us

Main Numbers: (207) 872-4680
Toll Free (877) 255-4680

Payment: Option 2

Financial Assistance: Option 3

Billing Questions/ClearBalance®: Option 4

Price Estimates: Option 5

Itemized Bill/Care Costs: Option 6