Patients and Visitors

NOTE: During COVID-19

For your safety and the safety of others, we have special instructions to prepare for your appointment or visit a patient.

Learn more

Patients come first at the Alfond Center for Health, MaineGeneral's state-of-the-art inpatient facility in Augusta.

From the physician who oversees your care, to the nurse who checks your temperature to the housekeeper who cleans your room, we will do everything we can to make your stay as pleasant as possible.

Being in the hospital can be a scary and stressful experience, especially if it's your first time. Our goal is to make you as comfortable as possible while providing you with expert, compassionate care.

You probably have many questions about our facilities and your care. Our patient and visitor guide will acquaint you and your family with our services, policies and procedures.

Helpful Information

Patient Financial Services
Authorization to release medical information
FollowMyHealth® Patient Portal

We are Tobacco- and Smoke-Free

For the comfort and health of patients, staff and visitors, MaineGeneral Health and all of its buildings, walkways and parking lots are 100% tobacco- and smoke-free. This policy includes e-cigarettes, vaping and all tobacco products, including marijuana.

For patients who smoke, we can offer medication to make you more comfortable during your hospital stay. MaineGeneral can also help patients and community members who want to quit tobacco. Please ask your care provider or nurse for more information.

Contact Us

If you have questions, please ask a member of our staff or call Patient and Guest Relations at (207) 248-5290.