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Caring For You and Your Loved One

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Overview of Services

MaineGeneral Hospice is a team of highly trained professionals and volunteers who work with you, your care provider and your family to make sure you receive the care you need.
 
We identify and support your goals of care, which may include physical, emotional, social and spiritual needs.
 
We provide care on a regular schedule, based on your needs and preferences.
 
We also support family and friends in caring for you. Our on-call nurse is available 24 hours a day for questions or visits.
 

Medical Care & Care Management 

Our medical director is certified in hospice and palliative care, and can consult with your primary doctor and our team to provide exceptional pain and symptom management.
 
Your primary nurse — an expert in pain and symptom management — manages your care.
 
The nurse will also help teach your family to better care for you.
 
We have a nurse on-call 24 hours a day for questions or visits as needed.
 

Social Work Support

Your Hospice social worker will support you and your family in coping with feelings of grief, and help with decision making and end-of-life planning, such as with an advance directive.
 
The social worker also will connect you with additional community resources.
 

Hospice Volunteers

Hospice volunteers offer companionship and support up to four hours per week.
 
They may help with light housekeeping, fixing meals, running errands or providing transportation — or just visiting you while your loved one is away.

Personal & Spiritual Care

The Hospice aide provides personal care as needed — determined by you and your primary nurse — such as bathing, meal preparation and light housekeeping.
 
The Hospice chaplain is a non-denominational spiritual advisor who offers spiritual support if desired.
 
Our team of spiritual care volunteers may also provide support. If you wish, the chaplain can connect you with your preferred faith community.
 

Therapy

Physical, occupational and speech therapists help you maintain strength, mobility and communication as needed to enhance your well-being and quality of life.  

We offer other therapies for added comfort and support:
  • Massage Therapy: Gentle massage to help decrease anxiety and enhance relaxation, physical comfort and well-being
  • Expressive Arts (art or music): These bring comfort, peace and relaxation, and can help to review life experiences.

Grief Support

Grief support and bereavement services are provided to your loved ones by specially trained counselors and volunteers, as well as through support groups, phone calls and letters.
 

Medication

Our local pharmacist works closely with the Hospice team to ensure safe and effective medication use.
 
Medications related to your plan of care, as determined by your doctor and nurse, are covered by your Medicare,
 
MaineCare and other certified hospice benefit.
 

Inpatient Care

Brief inpatient stays may help to control symptoms that are hard to manage at home.
 
Up to five days of respite care in a contracted facility are available to the patient for times when the family is away or needs a break.
 

Central Intake

MaineGeneral HomeCare and Hospice
Hathaway Creative Center
10 Water Street, Suite 307
Waterville, ME 04901
Phone: (207) 861-3457, toll-free (800) 670-6959
Fax: (207) 861-3503