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MaineGeneral Virtual Health - MaineGeneral eCare

You want care for your health needs wherever you are. We’re with you.

MaineGeneral eCare – health care visits from your smartphone, tablet or computer – is currently offered by MaineGeneral Virtual Health.

The service brings you quality health care at an affordable price*.

  • Fast, convenient medical care appointments
  • Available anywhere – from your mobile phone or computer
  • Affordable – $49 a visit (pay by credit, debit or Health Savings Account card)
  • No appointment needed
  • Hours
    • Monday – Friday, 8 a.m. – 7:30 p.m.
    • Saturday – Sunday, 8 a.m. – 5 p.m.

For conditions such as:

  • Allergies
  • Headache
  • Rash
  • Cold and flu
  • Nausea
  • Respiratory problems
  • Ear problems
  • Pink eye
  • … and more

Sign up at ecare.mainegeneral.org or on the MG eCare app in the Apple or Google Play app stores (search for MaineGeneral).

Questions or problems with eCare? Call toll-free at 1-888-921-0349.

* MaineGeneral Virtual Health does not contract with insurance companies.

- Not for children under age 3.

- Not for workers’ comp cases.

Ready to Sign Up?

Click below for instructions to sign up for eCare. It's quick and you'll be ready for eCare when you need it.

Register for eCare

How to Start a Visit

Getting a visit is easy. Click on the button below for step-by-step instructions.

Get your eCare visit

Tips for Your Visit

You must have internet access to use this service.

Google Chrome, Safari, Microsoft Edge or Firefox are recommended browsers. This platform does not work on Internet Explorer.

Your computer or smartphone must have a camera, microphone and speakers for video visits. Most computers and smartphones purchased in the last two years should have a great video performance.

See detailed system requirements here

Your Care. Anywhere.

At home, work or on the go, virtual care is available when you need it. Virtual care medical staff can diagnose, recommend treatment and prescribe medication.

Visit by Video

Virtual care eliminates the need to travel and brings the care to you. Simply use the video camera on your laptop, tablet or smart phone for a face-to-face consultation.

Trusted Care, Right Now

Virtual care is provided by board-certified medical professionals.

Private and Secure

Your information is safe, and your visits are completely confidential.

Affordable

Pay by credit, debit, or Health Savings Account card.

MaineGeneral eCare is a separate service from Primary eCare and requires its own username and password.

Notice of Non-Discrimination

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