Express Care
During COVID-19
We are here to serve you! Whether you have an ear infection, allergies or other ailment, including possible COVID-19, we are here to help!
Please don't hesitate to visit us. Please call when you arrive. Someone will meet you at the entrance to screen you for COVID-19 symptoms. See our phone numbers by location in the box on the right of this screen.
COVID-19 Testing
If you have COVID-19 symptoms and wish to be seen, first try your PCP. If they are unable to see you, MaineGeneral eCare or MaineGeneral Express Care may be options.
If you do not have COVID-19 symptoms but want a COVID-19 test, go to our COVID-19 testing page for information on how to access this test.
Welcome to MaineGeneral Express Care, with four convenient locations:
- Augusta - 15 Enterprise Drive (West Entrance, 2nd floor)
- Gardiner - 5 Central Maine Crossing (co-located with Gardiner Family Medicine, Imaging, Lab, MaineGeneral Orthopaedics and Workplace Health)
- Waterville - 211 Main Street (co-located with Elmwood Primary Care and MaineGeneral Internal Medicine)
- Winthrop - 16 Winthrop Commerce Center (co-located with Winthrop Family Medicine)
Services
We provide patients with the right care, at the right time and right place.
Come to MaineGeneral Express Care if you:
- Need non-emergency care
- Cannot see your primary care provider
- Don't have a primary care provider - we'll treat you and help you find a provider
Walk-ins are always welcome.
Express Care or Emergency Department?
Do you need medical care but are not sure if you should go to Express Care or the Emergency Department? Here's what you need to know!
Medical Staff
- Katheryn Baden, PA-C
- Jason Barschdorf, PA-C
- Suzanne Brown, PA-C
- Lon Cameron, PA-C
- Matthew D. Campbell, PA-C
- Kai Cheng, PA-C
- Jessica Cysner, PA-C
- Robert P. Cianfarano, PA-C
- Matt Colaluca, PA-C
- Katelyn Dufault, FNP-C
- Allyson Eller, PA-C
- Jennifer Frost, FNP-C
- Tricia Garrett, PA-C
- David Gonnella, PA-C
- Ashley Hamilton-Ellis, FNP-C
- April Hertlein, FNP-C
- Rachel Hough, PA-C
- Mallori Marcotte, FNP-C
- Samantha C. Nadeau, PA-C
- Jay McBain, PA-C
- Stephanie Mergenthaler, FNP-C
- Christina Netten, DNP, FNP-C, Medical Director
- Alicia Sanborn, PA-C
- Kelsey Stierwalt, PA-C
- Peter J. Volk, Jr., PA-C
- April Wild, FNP-C, Assistant Medical Director
Per Diem
- Katie Dubois, FNP-C
- Sheila Foley, PA-C
- Andrea Maloney, NP
- Jennifer McKenzie, FNP-C
- Mark Ouellette, FNP-C
- Sasha Thivierge-Bonney, PA-C
- Zachary Wissman, PA-C
Hours
- Monday-Friday: 8 a.m. to 7:30 p.m.
- Saturday-Sunday: 8 a.m. to 5 p.m.
- Holidays: Same hours as weekends; closed only on Thanksgiving Day and Christmas Day.
MaineGeneral Express Care is staffed by trusted nurse practitioners and physician assistants who work closely with primary care providers (PCP).
If you're a patient of a MaineGeneral practice, we can access your electronic medical record and help avoid costly and unnecessary duplication of tests, enhance medication safety and improve communication with your PCP.
We'll coordinate your care with your PCP or help you set up a medical home with a provider if you don't have one.
We'll also refer you to other services you may need like specialists, lab work and X-ray.
How it Works
If you feel sick or are hurt, call your PCP for an appointment. If he or she can't see you, we will be happy to see you at MaineGeneral Express Care.
Walk-in care is provided so appointments are not needed.
What You Can Expect
- Highly trained providers who work with your PCP to provide you with the high-quality care you've come to expect from MaineGeneral Health
- A friendly and warm atmosphere
- Shorter wait times and lower co-payments than an Emergency Department visit
Payment Information
We bill all insurances but require that co-pays and co-insurance be paid at the time of service. You may pay by credit or debit card, personal check or cash.
