Suzanne Brown, PA-C

Ms Brown is absolutely pleasent and thorough. Her exam was detailed and focused. Her education was on point also. I would recommend her to anybody as medical staff.

Hello, I really appreciate the feedback and the support that I got during my visit. I would really recommend this place as being safe and making sure that I feel very comfortable.

I put total trust in the people at Maine General. They are always professional caring non judgmental and it shows they really like what they're doing in their profession. Dr. Susan Brown was the greatest she really listened and cared about what was going on and mostly she helped me. She even referred me to try some therapy I never heard of in the years of my chronic condition I've had for yrs that no other physician had. I'm looking to switch to Maine general system all together. Thank you so much!!

The woman that checked me in for whatever reason, She was so kind and so lovely and just a pleasure. And they came to get me and the nurse was just terrific, talked to me the whole way from the waiting room. It was just amazing. And then Suzanne came in and treated me and explained everything, listened to me.

The receptionist was prompt and friendly, helped me quickly resolve updating my insurance card. The nursing assistant was super friendly, got me in, took all my vitals, was very personable and very helpful and reassuring. And then Suzanne was excellent, answered all my questions, prompt, courteous all the way around. It was a perfect experience. Thank you.

The physical therapy individuals were extremely attentive to my concerns and pain level...Express care doctor Suzanne was very thorough and helpful to me..she listened and helped me with temp medications to help me during this extreme time period of pain.

Everyone very professional. Great attitudes and extremely helpful. Thank you Maine general....

I had a very good experience Everyone was very kind and helpful You have a great staff

I appreciated that they did not make me feel stupid for coming in for a bad cold. No one said well you have a virus, what would you like us to do for you? Thank you for making me feel seen and not like a waste of your time.

Suzan was completely informative. Prescribed medication which helped tremendously. Thank you Suzan.

Everybody was so nice, so considerate, and very well-versed on what they were telling me, and I could understand everything they were saying. My daughter as a nurse was with me, and we communicated so well because everything was thoroughly explained, advised, and cared, and very loving.

The staff who interacted with with me, we're all personable, knowledgeable, and exhibited a true concern for my well-being.

I am extremely thankful and satisfied with the care I was given.

The PA that took care of me was excellent!!

Yeah, I'd like to tell you that I'm very happy with Express Care. They're really great people there. Thank you.

Our experience was great. We got in really quickly. Everyone in the care team was wonderful with my son, especially when he wasn't feeling well. It was fast. Everyone explained everything really clearly. It was a great experience. Thank you.

I was in and out with 30 minutes. My provider was knowledgeable and kind.

Wonderful staff

Everyone from reception to care team was friendly, asked good questions, listened, provided good information, and was patient. While I don't like to so often be referred to Express Care by my Maine General primary care provider, wait times for walk in have always been not too bad.

Great experience

Everyone helpful, kind, competent.

Very professional and spent time going over medicine and possible issues to watch for. Very happy with the service

Amazing care! Also very fast/ same day results on X-ray

Just want to tell you, they were extremely perfect, everyone, even when I registered and when I saw the physician. I loved the place. It was great. I'll go there again. Thank you very much.

After I left I was confused as I realized that I didn't get the wound cleaned at any point. The antibiotics are doing their job, but it would have been nice if someone had cleaned the wounds. Besides that it was fine, thank you.

Treated with courtesy respect and on a timely basis

I really appreciated how the provider, Suzanne Brown, explained everything. Once she gave me my summary, she explained it. The only thing that is unclear for me now is whether my skin is benefiting from this stuff to take for two weeks because it has actually burned my skin a little. Unfortunately, when I went in to pick up at the pharmacy, they did not give me the correct a printout for promythrin. So I guess I have some questions for the provider to call to see whether I should continue with the MITE medication. I just want to say that she's very professional and very helpful. It's just that it's been a few days and I'm wondering if I really need to continue for two weeks with my skin irritated as it is, even despite the fact that it's gotten rid of the lesions.

The entire staff was courteous and professional, the process of receiving care was quick and efficient, the facility was excellent, clean and in great shape. Great experience

Thank you for your help. I didn't feel rushed and felt like I had the team's full attention.

Suzanne Brown was very helpful and explained what was probably happening to me in words that I could really understand.

I had a fall and landed hard on my right knee,the one I had replacement surgery a year ago. I was in a lot of pain and was very afraid I had damage to the new joint. I went to megen orthopedics hoping to get an x- ray but they turned me away telling me to go to Augusta. I was in so much pain and I went to express care and was taken care of immediately and by caring people. They sent me to Thayer for an x-ray . Thank goodness we have express care

My regret is that Ms. Brown did not use critical thinking skills in considering that something more complicated may be going on. I was very ill. I will not return to Express Care in the future.

The only reason I gave it lower scores is bc I had an ortho injury; arrived at the Ortho walk in at 11:30 and they couldn't take me due to it's too busy (no one in the waiting room). They sent me to Express. The PA was great but bc she's not ortho I have to wait 3WEEKS for an ortho appt with instructions from a PA who said wear full soft cast/crutches w no weight on leg even tho fracture was ruled out. I'm now at Day 5; on day2 I had a sports medicine therapist work on it, ankle>tibia> knee was jammed, she released it. I'm been healing well since, never took a Tylenol and by the time I get my appt it will be healed and possibly ready for PT if needed.. no thanks to Me General Ortho, and to boot I spent OOP to receive treatment w the sports medicine Practioner bc of having to wait 3 weeks for an appt at Me Gen Ortho. 1.) I should have been able to get into the ortho Walk in clinic as I was 30 minutes bf closing. The receptionist that day didn't seem to care one bit which set a bad taste in my mouth. Express care was wonderful but not qualified to leave me hanging for 3 weeks immobile which will reduce my overall conditioning. 2.) 3 weeks is FAR too long to wait for an appt. In these 2 regards I was very disappointed w the care. Thanks for listening.

I appreciate this service and how it's connected to my PCP and hospital affiliation. It definitely makes my care extremely seamless. Thank you to great staff who treat you like a family member.

Good evening, I was treated by Suzanne Brown, and I have to say she is truly outstanding. I did not expect callbacks, but she called me back with follow-ups two different times. She's concerned about my well-being and to make sure I understood everything that needed to be done. She has been really, really great. And she is, I would say, a pretty good gem in your closet. You guys need to hold on to that girl. She's worth a lot. So, have a great weekend.

Not good. I unfortunately did not have confidence in the provider. My issue was not fixed so then I had to be seen somewhere else the next day and pay another copay. If the provider is uncomfortable or unable to handle the issue, send patient away with instructions to be seen elsewhere and refund copay.

My care was very conscientious and appropriate and sensitive to my needs, and I appreciate it very much.

Everyone and care I received was VERY satisfactory

I have nothing but high praise for Suzanne Brown and her assistant! She explained everything and made sure I understood. For the first time in my experience, she's the only one to call a few days later to check on me! To me that was a very special gesture! Thank you Suzanne!

Great care and very friendly staff. Made the visit pleasant.

My PA was amazing

Suzanne Brown was very Professional and thorough specific as regards to continued treatment at home and made sure I had the contact number to reach her to leave a message.

She was very kind, but we completely disagreed. I don't have any bad feelings or opinions about her...but I can say we are not on each other's Christmas card list.

Suzanne Brown was lovely! Professional, kind and listened!

I was not feeling well and needed help after hours. The staff was suoer friendly and helpful. Got in very quick. It was a pretty easy fix. Got the advice and prescription I needed. On my way to pharmacy in less than 40 minutes. By the next day feeling much better. Saved myself missed work for appointment or hour wait in ED for an outpatient problem. Records and note in patient portal promptly. Thank you to all!

Dr Brown is knowledgeable, professional, personable & caring. What more could you ask for?

Typically I am not one to complain. But I came in due to hives all over my chest, arms and back that just kept spreading. I was told she wasn't really sure what it was caused from and that it should go away on its own. My hives have continued to spread, now are on my face.

Suzanne was amazing, period. She listened to me and took in my whole story and then gave me a three-step plan. If the first step didn't work, then do the second step. If the second step didn't work, then do the third. And that was just amazing. She really helped me and it was very, very, Amazing.

This was an excellent experience. One is always at a emergency care type facility, there's pain involved. The team was timely. I was seen quickly. All the providers were very thorough. The PA who worked with me was excellent. She answered all questions and I asked many. I was truly, truly impressed with the visit I had there and would highly recommend it to anyone else. Thank you and goodbye.

Susan Brown was very thoughtful, knowledgeable, and she got me on the path to good health. Thank you.

All our experiences with Maine General have been excellent throughout the system!!! We give high fives!!

Awesome people! Everyone we talk to was great ! Thank You!

Yeah, I thought it was a really positive experience. I felt really cared for by the staff. I've done a pretty good little injury to myself. So I had to get some stitches. Really my first time having to get stitches like that. And I really felt like the doctor was amazingly kind and took her time. And I was able to use the distraction techniques and things like that. So once again, This is my first choice usually where I come outside of my primary care for my care. So thank you.

Always great care there!

It is always pleasant, timely and correct. Just love it.

Nice all the way around

Suzanne Brown was very professional, personable, and made me comfortable in what could have been a somewhat embarassing situation. One of a number of people at Express Care that were terrific.

Everyone I encountered at Maine Express Care was considerate, polite, professional, and knowledgeable.

I was extremely grateful that Suzanne was physical, meaning she put her hands physically on to me. She physically manipulated my muscles, feeling where my pain was, and was able to reassure me and was able to let me know that this is a nerve issue. She is amazing and I am very grateful for her. I'm also grateful for my doctor as well as the rest of your entire staff.

As usual, even though I got a difficult diagnosis,the staff were careful to explain options and what to watch out for.

Suzanne Brown - was most charming and professional as well as the whole staff. Thank You all so Much

Efficient pleasant visit

Very prompt!

Doctor S. Brown was so great with me...I have a hard time hearing and she made sure I was comfortable and understood everything she was saying... I really appreciate the extra effort she put in with me

The visit was quick and easy.

Dr. Brown was a great help and really cared for my wellbeing.

I'm glad the Dr listened to my issues and concerns and agreed to do what needed to be done without complaint.

Suzanne Brown is amazing! She listens, explains and is the most gentle, caring person.

I would like to say one thing about the lady that I had for a doctor. She was extremely, and I mean extremely helpful, pleasant, and very knowledgeable in what she was doing. I would not hesitate to go back there and see her again, definitely again. I just wish she was my GP. Thank you and goodbye.

ExpressCare was super busy when we were there. The visit took quite a while and the discharge papers had gotten, there was a miscommunication somewhere, so we waited a while for our discharge papers. But the provider herself called back the following day and apologized profusely. Thank you for a great team.

the lady at the desk had me repeat my phone number at least 5 times, she said the screen continued "clearing" but i just don't think she was listening, other than that the experience was great!

Suzanne Brown was excellent in all regards. I appreciate her taking a look in everything she did - fantastic! Thank you.

My care at the urgent care was excellent. Mrs. Brown was very interested, very informative, very supportive. I couldn't say enough good about my experience there. I was very happy with the real concern and explaining everything and making me feel like I was kind of an important person there. She gave me her full attention, didn't go to the computer. And, yeah, that's all I need to say. She was excellent. I would definitely wish for her to treat me again if I were to need it. So I thank you and the staff there. That's all I need to say. Goodbye.

They need to fax the results to my Doctor

Thank you!

She's always been fantastic. I really just can't say enough. She's asked good questions. She was very polite with my daughter, gave us very good care, and that goes for pretty much everyone there. Very, very satisfied. Thank you.

I just wanted to say that I'm very impressed with the care that I got from her. She even took it upon herself to leave me the option to call back, and to check in with her, to see how my progress was with my, what I had going on medically.

The only problem I had is I had a prescription for prednisone and I've never used prednisone and you know so I never bothered to fill out the prescription and my ankle got better just with ice and elevation and a couple Tylenols so I think the prescription for prednisone I don't know why I was prescribed that one I've never used this kind of medication and but like I said I never filled it but that's the only problem I have with the care I don't like being prescribed drugs without knowing what it's supposed to do thank you very much goodbye

I was impressed with my visit! !! Everyone was very helpful and courteous.

No antibiotic prescribed but if I'm not better in 2 days provider would prescribe one then. Never been a fan of providers who tell me that.

Everyone was very professional and Doctor Brown was very good at giving me the information that I needed to get well. She was very reassuring. I felt I was in capable hands.

Everyone was nice and helpful! It was busy but staff got us in as quick as possible and made the experience smooth.

The care I received was above and beyond what I would even expect from a primary care provider. The provider was full of thoughtful questions and gave helpful feedback and just seemed to legitimately care about the patient and I would give her an A++. Thank you very much and I will hopefully not be back but if I have to be I will choose you guys. Thank you.

I was seen very quickly and left with the prescription I needed

I was very impressed with the staff, nurses and doctors. Maine General Urgent care has always been great.

They were very quick and kind. Listened to what was going on and gave me recommendations and follow ups instructions

Everything moved in a timely manner and I felt very confident with the advice and treatment given.

I had a very good experience at Maine General Express Care. Dr. Suzanne was extremely patient listening to me with my concerns and definitely would come back again. Thank you.

The nurse and nurse practitioner that I spoke with were very kind as well as professional. I left feeling glad I had come

Express Care was extremely busy the day I was there. I felt that they did all the could do (and they did it well) to take care of each person as quickly as they could.

Overall great experience, everyone was professional and knowledgeable. All things went smoothly from registration to checkout, and the clinical staff was very understanding and acknowledged all concerns.

I was very happy. They were very good with me and they treated me very good and they told me what to do. I was very happy when I left there and I would recommend them to anybody.

Professional, very friendly, easy to talk to and ask questions.

I was seen quickly, with very little wait. The Medical Assistant was very thorough, and I was very impressed with Suzanne Brown, PAC. She took time with me, asked good questions to identify my specific problem, and had very good recommendations, clearly explained. I was highly recommended her!

I'm so very grateful for the caring staff at Express Care. Thank you for being there. I followed all directions & symptoms were gone by the next morning. Will be taking the last two doses and have vowed to drink more water!

Suzanne Brown, the nurses who took vitals and symptoms, and the receptionist could not have been more friendly or helpful- they were just wonder!

Had atleast eight people come in after me and every single person went in before I did

My provider was exceptional and really listened to my concerns and this was very important to me because I have a less than ordinary health history.

I've had a good experience every time I've gone to Urgent care. The nurse and doctors have been great!

The whole experience from start to was efficient

I was extremely impressed with Suzanne's demeanor. She was patient, she listened, she was responsive, and she also was informative which actually was something I didn't go expecting. I learned a lot about how to care for my condition and I left with a lot of confidence and she also offered follow-up which was extremely impressive. So the entire experience was a 10 from the cleanliness to the responsiveness of all of the staff and then Suzanne's pleasant, very helpful demeanor was the cherry on top. Thank you. Have a great evening.

Glad you were there to help

All the staff were amazing,Dr was spot on

I enjoyed talking with Dr Brown. She is very knowledgeable and spoke clearly so I could understand my problem and what to do to get better.

Quick and very efficient

I was experiencing back pain. I wore a mask while waiting but I was concerned that I would leave with a sickness due to all the sick patients in the waiting room. I was thinking it would be nice to have a beeper and wait in my car. That sounds ridiculous but thought I'd suggest it anyway!

The PA was very attentive and helping listening to my concerns and trying a regime before going to steriod use and agreeded that the xray was good to do just incase some else was wrong.

I felt very comfortable at Express Care. I felt my questions were all answered and I would certainly recommend anybody else. But the thing is, what I believe in, is that you have to communicate from your heart how you feel and what's going on and I thank you for calling.

Nice people