Samantha C. Nadeau, PA-C

I was seen promptly, and I felt my concerns (possible concussion) were taken seriously. I like that this facility has separate waiting rooms for those who are coughing or sneezing a lot.

Sam was extremely helpful dealing with a personal and very painful physical issue that I've been dealing with. She was very caring toward me and I am on the mend and going to follow up with my doctor if I continue to have issues. The prescription she sent in has helped a great deal. I am glad I went to see her.

I took my child to express care due to concerns about an ear infection as he has an extensive history. Child was symptomatic for two days prior to taking him in. Finally we went in as he had high fevers for two days already. The provider looked in his ears and even got a second provider to come in and look both of them said they had red spots but they weren't going to treat with antibiotics at this time. If symptoms got worse to come back in two days. We were discharged with my child's rest heart rate I the 120's and fever of 100.9. Not even 20 minutes later, the time it took to travel from Waterville Express care home (to Pittsfield) I could tell something was wrong. I ended up taking him to Pit

My wait was minimal and the PA that saw me was thorough and efficient.

The doctor or PA that l saw really listened and made what l feel were the appropriate actions to see me on the road to wellness. You have an excellent record with me.

I have found the staff at Express Care to be professional, friendly, and caring.

The PA was great

It took about 2 hours from entering to leaving. Perhaps more staff is needed.

Excellent

I have not been to a medical facility in years (thankfully) and although this was a quick visit for something simple, the staff did a great job!

Everyone was very respectful!!

Samantha was very knowledgeable and helpful, very much appreciated her.

The young lady who took care of me was lovely. The thing is, I went in there and I was very concerned with my blood pressure. And I don't think it should be something that should be looked at very lightly. There was nothing done extraordinary or of interest in me furthering my care. And for that, I felt really still yet unsafe.

Very pleased by the care given by Samantha Nadeau. Thank you.

Samantha was excellent!

She was very professional and even called me a day later to check on me. I appreciate all the people there.

There was a short wait time and all the staff were welcoming and engendered confidence in their skills.

Everyone was great....& FAST SERVICE!

The PA said that she was going to call when she got the results, I have yet to hear back from her.

It was a 3 hour wait to be taken to a room. Then another wait till the dr. Came in. I was seen by several dr's they were all pleasant.

Even though I didn't receive the medication I was looking for, they gave me what they could give me to give me some relief. And told me to give it a number of days and come back if I am not better. I was better e Ben just after leaving and have been following their instructions since. So far, so good. Great care and dependability. I am very appreciative of Express Care and promote them continuously.

The PA that saw me did not know and did not have an answer why I had a reaction to a bee sting a week later. Had no clue.

Excellent experience

She prescribed an antibiotic and said to come back if the wound doesn't improve

Very pleasant and informative. Explained everything very well.

Always excellent care

PA Samantha was very thorough and kind. Well done, and thank you.

I was in and out quickly and the whole staff was very friendly.

Other than the long wait due to current region events, the doctors listened to my complaints and made a decision based on that and a primary assessment. This was quick but thorough and goodly communicated!

Very professional and kind, I was taken care of promptly and made to feel comfortable. Thank you!!!

Wonderful awesome experience and so much so when I conveyed my experience to my colleagues they also expressed they had had great care here also. We all discussed how much we love you guys and sorry to explain but we hate northern light. So thank u all very much , for four of my coworkers agreed as I expressed how awesome u all are that they had also been to this care center, that you are the place they and I want to see flourish!

I was looked at quickly by staff and was happy with everything.We are lucky to have these people here to serve us.

Staff were professional, caring and very helpful. Much appreciate the care and speed of care to help me.

Professional and knowledgeable; I felt very comfortable.

The provider was compassionate and caring and very thorough.

Thank you for being there for people

Very friendly. Made me like family

I am an employee of Maine general and I'm not sure if the panned this but I am so pleased with the service I got she made me feel heard

Friendly staff, professional care and the wait was pleasingly timely.

I got great care and attention from the time I entered the Express Care to the time I left! I highly recommend going there!

I've never had a bad experience at the urgent care. Such a wonderful staff and excellent care.

I'm just very thankful that we have this in our little community in Waterville

This was my first visit. I honestly was total impressed with the whole team. I felt that really cared about my health

Very polite Quick service. Would definitely go again if needed

Extremely caring and helpful staff. Went above and beyond

Everyone I encountered was polite and professional

Thank you!

Everyone was pleasant and efficient.

It was a wonderful experience and I will definitely utilize Express Care when I cannot see my regular PCP.

Great associates and staff working at Express Care....very pleasant.

The team was extremely busy with so many ill people but they were professional and I was happy that I was negative for Covid. Am still feeling lousy but have 3 more days of medication. This is a nasty bug that is causing illness in many people !!