Nora Mills, AGACNP-BC

After my original inquiry over a year ago and placed on a list of 5,000 (might've been exaggerated) I was called last week and got in immediately. Personally I don't like a the idea of a "care team" I prefer a relationship with one doctor who knows my personality and not having to explain my quirks. That said I do not expect "my" provider," to be available 24/7, and will attempt reasonable accommodation as needed. There were some answers that I wish I could have explained my response.

Nora Mills NP is very professional and she never rushes. Nora is always interested in the "Whole Person" when she sees you and that can make a big difference, when making a diagnosis. That's my professional opinion as a Regulatory Compliance Auditor, Five Stars!!

I did not understand that this was my first Medicare appointment and not a wellness visit. NP was impatient. I was told it was supposed to be "hands off", she did a brief exam. I am currently taking a glp1 via med matrix and had extensive labs from them with some concerning abnormalities not discussed or reviewed. Others were reviewed briefly. In general I did not feel as though this practitioner is vested in my health.

I felt like I was just a number to check off a list rather than an actual person with concerns about my health. My physician did not look at any of my notes prior to seeing me and I felt like they did not care

My provider was very helpful with everything that my medical history. It was easy to set up appointments. She listened very carefully and offered advice. I would recommend her for anybody.

I didn't know you offered telehealth and am very happy about it since I have moved away from Waterville.

I needed an antibiotic for up coming dental surgery.....I was told that I would be put at the top of waiting list of any cancellations.....I was also given an appt. for a week later.....No calls came in.....So I started to call each day and asked if there were any cancellations....No one seemed to know what I was talking about? I asked if the medical clearance form had come in.....Yes it was there.....The day of the appt. I saw Nora Mills......She was friendly, and good at her job.....But could not find that medical clearance form anywhere? I have been with this practice since Dr.Cliff Smith.....Have had Tina Leblanc for many years and know the office staff well.....On May 13th and again on May 20th, I only knew one person.....A staff person was walking around the office looked upset or angry? There seemed to be all new staff who needed help or did not know what to do......No conversation.....I tried and got one word or no answers.....It felt like they just did not want to be there.....No energy.....No laughter....Never Have I seen or felt this before.....Nora was great......Tina is always right on.....This day was heavy and my big mouth could not lighten the air up......I felt sad leaving.......

Unfortunately the wait time was much too long. I was in exam room approximately half hour. Contemplated leaving. Did like provider when she came into exam me.

Always a positive experience with Nora and her MA.

I always receive the best, attentive advice, and questioning. Easygoing, but concerned banter... Pleasant staff, all throughout the visit!

Very professional, very knowledgeable, very one of the best personalities I've met.

Blood tests were not conducted in full from the former appointment and I now have to fast again and have a blood test done that should have been done before. It was ordered and it was no fault of Nora mills that it wasn't done

I was very pleased with the nurse that worked on me.She was a lovely lady and a very wonderful nurse and person. The Doctor was great and I would go back anytime I have to. I also will let other people know I well I was cared for. .

Everything was fine

I was happy with my appointment in the beginning and felt like my concerns were being addressed but then at one point my provider said "I have to hurry up and get through this appointment." At that point I felt completely let down and uncared about. I felt like I was just another task for the provider to get through and like she didn't actually care to hear me... like my concerns were wasting her time. I continued the appointment with only 'yes' or 'no' short answers because I just wanted to get out of there and stop being seen as an inconvenience. I understand appointment times are only allotted so much time, but she never ever should have said she had to hurry up and finish the appointment to me like that. I didn't trust her as much after that.

Very disappointed in the lack of communication between health care providers. I was scheduled for a follow up appointment that was not necessary. It was a complete waste of everyone's time, and my money. To make matters worse, I needed a lab to be done, however the registration process at the lab was ridiculously crazy. The entire registration area was full of patients waiting, so I left without getting it done. I was very upset, and called Patient Advocacy. A message was left, and I still have not been called back to discuss.

I appreciated that they got me right in a day after I called for an appointment.

This is my first appointment with Nora. She was kind, knowledgeable and truly interested in my wellbeing. She offered many tips and strategies to help with managing anxiety, blood pressure and blood sugar. She even ran to her office and photocopied a flyer for me from the Peter Alfond Healthy Living Center so I could see what courses were offered that could benefit me. I didn't feel at all rushed and Nora was very encouraging!

It was a very good experience.

Yearly check in/ up went well. Hoping for easy folliw thru.

I was no impressed with the provider I saw, mine was on vacation but next time I will not agree to see Nora I will see someone else or wait for my provider to be back. She made me feel like I was wasting her time.

Thank you.

I wonder why it took so long my appointment was at 2:10 and I left at 3:30

Nora mills was not a good listener. She kept telling me my issue was something different then what I wanted checked. As a nurse listening to the patient is very important. I do not want to deal with her again

Felt rushed through my appointment. Didn't seem to take concerns seriously, almost like brushing off my symptoms and to try x,y,z that I've already done, with not much improvement.

I found Nora not prepared at all concerning my health concerns, seemed to be concerned about being overworked and not having time

Nora Mills was very thorough and caring. She is a great access to Thayer Internal Medicine!!

All went well

Was my first appointment with this practice & was pleased & felt good about my first visit.

I had a wonderful experience. The people at the check-in desk are so kind and helpful and Nora Mills is a wonderful provider, so helpful and really listens and gives thoughtful feedback and a helpful plan moving forward. Very thankful for Maine General and for all those that work there. Thank you for all you do.

Care from my NP tucked want a new Dr.

The gentleman who greeted me & checked me in was wonderful. Very polite, smiled, welcomed, & thanked me.

I had one of the rushed appointments I've ever had. Not pleased at all. I understand providers have other patients but when I'm scheduled for an appointment I expect the provider to let me discuss my health concerns without being rushed.

Nora Mills is my current medical contact and I have been very pleased with the care that I've received.

Great nora covered Everything

My interaction with everyone during my visit was positive. I found them to be helpful, listen to my concerns, and genuinely care. Nora Mills is the best!

Very friendly staff. I would recond to family and friends. God Bless

Help is short, but with all the folks involved the team did a great job, thank you very much.

Nora Mills is awesome

Good experience

Nora Mills is a caring skilled provider. She encourages and inspires me to improve my health. She follows through to make sure I meet my health goals.

Super friendly staff

My experience was excellent. From check in to check out each interaction was respectful and made me feel valued as a person. Nora is caring and informed and she keeps things real.

I had to wait a hour before I saw my nurse practitioner, with no explanation.

I felt very comfortable seeing and communicating with Nora Mills. She was very interactive and helpful. I look forward to any future interactions.

Great team I was treated well.

I was very satisfied with Nora when I was there and her help. Thank you.

The MA, Nora, the NP, and the woman at check out - all amazing and caring and wonderful. You have an amazing team! I love TIM and feel so comfortable and confident having my care there. Thank you!

Yes, Nora Mills is an excellent health provider. She listens, very attentive, follows up on everything, called me twice because of the situation I had related to his last visit. She's just an excellent provider.

Pleasant and professional

Nora Mills is professional and thorough, and I would recommend her to anyone.

I am still waiting for the results of the blood work that was done on me. I am not feeling well at all, and I'm quite anxious to hear back.

Fantastic, as usual. Enjoyable experience.

All complaints are always addressed, with good advice and compassion. I've never had better care!

I like the doctor Mills very much. She was very kind, very thorough. You did an excellent job. Thank you.

I was very impressed with all the questions that we went over. It was very thorough.Im hoping going forward I will continue to get healthier.

Nora Mills was knowledgeable and discussed my options. Sent a referral to a specialist.

Nora was great. She took time with me and listened.

I appreciate your accessability to my home.