Jocelin Reatiraza, MD

Dr Reatiraza is the best, so kind and knowledgeable. Very thankful to have her as my primary care doc

Very positive appt. Dr Reatiraza is very thorough and informative

Dr Reatiraza is a top notch physician, thorough, knowledgeable, caring and compassionate.

I love my doctor. Only concern is have is getting appts for medical needs outside of that office. It seems to be a problem

Everyone there are very pleasant and kind.

I am not a fan of the way MaineGeneral operates. Too much computers, too little interpersonal interaction.

I don't now why they put you in a room and you have to sit in the hot room waiting for the doctor. I understand they may be running late but I hate sitting in the hit room waiting leave me on the waiting room until you know the doctor is ready. No wonder blood pressure is always high. Our time is worth money also.

The doctor is very knowledgeable and personable

Dr. Reatiraza is wonderful!

Dr. Reatiraza is such a good listener and physician. She needs more time scheduled with her patients though. She ran late yesterday because she takes time. She is worth waiting for, but shouldn't have to run late because scheduling doesn't allow for enough time.

Dr. Reatiraza is a wonderful doctor, very thorough, and I was very pleased with her time and attentiveness to my needs.

Overall, I was satisfied with my visit and outcomes. My biggest concerns are that 1) My appointment was a 15 month wait to establish care with the doctor. I live less than 5 minutes from the office and never once got a call for a cancelation which seems crazy. 2) I was 10 minutes early for my 11:00 AM appointment. I waited over 40 minutes to be seen. After the initial discussion with the nurse, 35 more minutes to see the doctor. My time with Dr R was awesome and made the wait "acceptable". But over two hours for a 30 minute appointment is not ok.

My visit was aces.

As always Dr Reatiraza is competent, caring , knowledgeable, and patient with my many questions and concerns. Grateful to have her as my PCP

Dr Jocelin went over & beyond call of duty helping me try to get medicine.

I love my doctor. She is so nice and takes the time to listen to you.

Dr. Jocelin Reatiraza continues to impress me with her knowledge, expertise and focused personable and positive patient care.

I appreciate my doctor and everyone who works there thank you

Dr. Reatiraza is professional, thorough, courteous and kind. She is knowledgeable, and offers solutions and consultations to solve problems I would definitely recommend Dr. Reatiraza to anyone needing medical care!

I waited 35 minutes beyond my appointment time. I left and never saw the doctor. Very unacceptable. Then I was told I could have done this remotely. No one ever offered this option. There was a woman there who was seeing the same doctor and she was still waiting to get in and had been 55 minutes. Things come up but no one ever came out to say they were running behind. My time is important to me but obviously not to the doctor. Was very disappointed with this visit.

I am very pleased with the care that I have received!

I am extremely happy with Dr. Reatiraza and her exemplary staff. They all go above and beyond. I appreciate them immensely.

Great doctor and team!

My wait time for my appointment after I got into the medical room and the nurse took my vitals, it was almost 45 minutes before the doctor came in, which put my appointment very much behind.

My experience at the Oakland facility has always been extremely positive! I leave the facility feeling that my health needs, concerns, and questions are professionally addressed, answered, and satisfied on the part of Dr. J.R. and her health care team. Very personable, courteous, and polite! All of them! Maine General is very fortunate to have such dedicated health care professionals!

After blood test results the doctor said I would be called to schedule a 6 month appointment. I have not been called . There are significant problems with staff following the physician's orders. Staff tried to push my recent appointment for a physical forward 6 months. The doctor was not consulted. I was not consulted or verbally informed. i received a form letter. I had to strongly object to get the recent appointment date. My conversation with the office manager was not satisfactory.

I feel the doctor gives me the time needed to explain my lab tests and anything else that could possibly be happening with me.

It was good the doctor was great.

Dr & staff very friendly, respectful, courteous and informative for my annual check up. The lab tests were ordered at the time of the visit (very efficient)and sent directly to the lab.

Excellent care and follow up

Very good experience.

My only complaint is my appointment was at 2:50 and I wasn't taken until after 4:00. Having to sit that long in the waiting room when you're sick is unacceptable.

It was a positive experience

This was my first visit since transferring my care from Northern Light Waterville to Maine General. They did a great job trying to understand my history & addressing my concerns during this visit.

Dr Reatiraza is wonderful! Unfortunately when communicating through the patient portal clinical questions, a medical assistant should not be responding. Especially if they don't understand medications, the multiple names they have or the ability to properly triage patients. This delayed my care because the individual had no clue what I was referring to. Is this even legal to have a non qualified individual responding to medical questions?

The doctor is thorough, knowledgeable and compassionate

Really pleased with response to my health need and the response.

Awesome. Dr. R is great

My doctor is not only caring but very efficient.She takes time and answers all my question Really appreciate her and her caring.

I had to wait 30 min for the physician to enter the room for service. She was very busy.

Jocelin is a wonderful physician. She is, she listens and she gives good feedback. I had another doctor at Oakland Family Medicine and I was not happy with her and I went from being really unhappy to just being delighted to meet with her every single time. And also her nurses that take your blood pressure and weight, they're all consistently caring and very precise and thoughtful.

Dr R is awesome

Dr. Reatiraza is the best. I came to her with a faulty thyroid, in a wheelchair,100 pounds overweight. In two years, with-her guidance, I have lost 100 pounds, have two wonderful new knees, have thyroid under control, and most severe osteoarthritis symptoms treated well enough to kayak and hike! The orthopedic & physiatry team have changed my life!

I am happy to have met my new primary physician, Dr. Reatiraza.

I had never met this doctor. My PCP left and there was a lack of continuity of my care. I requested an appt to clarify some test results that had been left hanging. The doctor was excellent. She listened to my concerns and answered my questions. I left the visit with a clear plan and a follow up visit. Thank you

Dr. Jocelin Reatiraza is the most professional and knowledgeable doctor I have ever seen for care. I hope Mane General is able to keep excellent physicians at this caliber in our local area.

I just want to say that Dr. Reatiraza is a wonderful doctor. She is very knowledgeable. She's kind. She's patient. She answers all questions. She listens. She's just a wonderful person and a wonderful doctor. I feel very fortunate to have her. Thank you.

I appreciate all of the staff at Oakland Family practice.

The wait time was extensive. That being said once I met with the Dr she was very thorough and did not make me feel rushed. I think these doctors are being asked to see too many patients to stay properly on top of appointments and reviewing information and treatment plans. The facility itself didn't appear as clean and kept up as I would think it would be. The overall staff were all very helpful and friendly.

Wonderful experience from the second I walked through the door to leaving. I recommend Oakland Family is the BESTEST of the BESTEST ??

Dr. Reatiraza is an excellent Primary Care Physician who listens very well and I enjoy having her as my doctor. She knows what to do in my case with any med needs I may need, and her follow through is excellent.

Dr.Reatiraza was great! She took the time needed to answer all of my questions and provide good direction and advice.

Thanks Dr. Reatiraza for your great care. I am so glad to have you as my Doctor.

I got a same day appointment, which I wasn't expecting. I love that my doctor takes the time to discuss everything with me. I never feel rushed.

Dr Reatiraza very nice and informative. My medical tech who greeted me did a very good job too. Sorry.. forgot her name.

Dr and staff very friendly. Visits are scheduled out for 6 months to get in for physical therapy.

I need to setup the portal to get my results

The office staff are very friendly and I really liked the doctor.

I love Dr. Reatiraza, I had to wait a year to see her but she is worth the wait. Wonderful Doctor. Having moved from CT to Maine I have been told by many people that live in Maine that the health care in Maine is horrible. But I feel like i found a good doctor and think life will be good here in Maine

They do well with the influx of patients and everyone was really nice. I like Dr J as she explains things that make sense and I feel she listens to my health concerns and treats me like a human.

Been at Oakland for quite some time now. My husband was there for a long time before his passing. I like my doctor very much. She listens and takes time with you.

Nice to see the Dr R Went thru current issues and even looked into a couple new ones and made referral calls. Very pleased !

The care team at Maine General were very welcoming and seemed to know everything, what they were supposed to do. Dr. Jocelin Reatiraza was wonderful. She engaged in lots of questions with us and got our feedback and she was wonderful in every way.

Everyone was super nice and very caring!! It was very much appreciated!!

Dr. Reaftiraza was very personable, very smart, and able to synthesize a tremendous amount of information, essentially my entire medical history. finding out what was relative and what were the interactions might be. And so I was very satisfied with her.

I love Dr Jocelin. She is amazing

Dr. Reatiraza was professional. She listened intently to all my concerns and discussed the ramifications and possible treatments with me. I would definitely recommend her for anyone needing a primary care physician.

I couldn't be any happier with Dr. Reatiraza. She is a wonderful doctor and I am very lucky to be under her care. Thank you!

My physician rocks.

She was really late over an hour after scheduled appt time but she spent adequate time with me

We had to wait a long time to be able to get to see Dr. Reatiraza because we were new patients. When we had our appointment, all the staff was extremely helpful and pleasant to deal with. We very much trust Dr. Reatiraza to be our new primary health provider, and we're very satisfied with the care we're getting from that practice.

Dr Jocelin is very personable and attentive to the reason why I was in the office. She ask me enough questions to get a full picture of what is and has happened prior to the appointment. When I left I felt like we were both on the same page and a very good agreeable treatment plan was in place.

Waiting a month for a needed appointment when I was in pain was not acceptable.

It was friendly and informative. We had some good laughter and were serious when the circumstances indicated.

Jocelin was extremely thorough going over my lab work and she spent a lot of time with me. My only disappointment or frustration with the office is it's very difficult to get an appointment with your doctor if you have, if you get sick during the year. I just never get to see her again. I only get to see her once a year. And I think the communication isn't good. There's too many people who you have to communicate when you have a question. The care team thing is just frustrating. You don't get called back right away. It just seems too complicated. But other than that, the care I do have when I'm in the office with the doctors is excellent. Thank you very much, bye.

The whole staff takes the uncomfortable feeling out of seeing the dr

This practice has always respected my intelligence and included my observations and analysis in their decision-making process... Dr Reatiraza Is everything you want your physician to be... knowledgeable., good listener., decisive, watching over every aspect of my life!

Dr Reatiraza is a great Dr best thing happened to me in long time

Too many rescheduling. My appointment was rescheduled 3 times by office before I got seen.

Everyone was very kind, even though they seemed extremely busy.

Dr. Reatiraza is exceptional in her thoroughness, follow through and person-centered care!

Dr. R was very friendly, knowledgeable, caring and concerned. This was my first visit with her , I liked her very much and am confident she will take excellent care of me!

The only improvement would be less patients scheduled so the waits wouldn't be quite so long. However, my care was excellent. I consider Dr. Reatiraza an excellent and professional medical person and I would be happy to recommend her to anyone who is looking for a primary care physician. So I'm very appreciative of her and the rest of your staff.

The doctor worked efficiently to schedule an appointment to make sure a surgery date was met.

Very good care. Dr. Reatiraza is a huge improvement over my last doctor. She listened to my concerns and took me seriously. She remembered things from my appointment a year before, which I appreciated.

Dr. Jocelin Reatiraza was great and understands my health concerns and appreciates my proactive nature.

This was my first visit with the Dr. She has a lot to sift thru. It will take time for her to know everything about my complicated medical history. But I liked her and she was very attentive and concerned. She ordered some tests to get started on learning more about what I have going on. And I have another appointment to see her soon.