Jay McBain, PA-C

Jay is amazing!

When using urgent care the staff and attending PA or Dr they are always kind and polite and listen to my concerns

Gardiner urgent care is my favorite to go too when I can't get to my primary care doctor. Nice folks

I was completely satisfied with my experience.

Great job!

Yes, my visit went very well and I thought the doctor did respond very quickly and that is it. Thank you. Bye-bye.

Quick and easy

I love Express care! Everyone is so kind and attentive. And you're not waiting a long time! Thank you guys for everything you do!

Jay came in before and after the procedure to check on things. I was extremely satisfied and happy with the results

Hi, I just wanted to say everybody there is so wonderful, knowledgeable, helpful, considerate, caring, and absolutely top care. I may not have a lot of money, but I'm a rich man having you guys so close. I thank each and every one of you because you're all wonderful. Thank you.

Everyone was very nice and friendly while I stayed in the hospital. Loved them all.

Very professional and caring

My illnesses are serious and were taken very lightly and were handled in a low-fashioned manner.

I was given another patients imaging order. The provider didn't take the time to look at my record to see that I had previously been in for similar issues and kept telling me it was the flu but didn't test to know for sure just sent me for an X-ray. Didn't listen to what I was explaining. The med that was prescribed I ended up having a reaction to

This doctor and the staff were wonderful. I really, really was in a lot of pain and they just worked to really get me feeling better. I was able to bounce back and he clearly explained to me what to do if I left and I wasn't any better, but he got me feeling better. Really great, great care all around.

The staff and the service were great. Thank you.

It is a relief to have such caring people available when you are feeling at your most vulnerable. Thanks for being there.

Both Nikki & Jay were so kind and helpful! I appreciated the care they gave me!

Super quick, best express care I've ever been to

Okay, let's hope this time it works. The medical assistant and the PA who worked with me, I would say they were perfect. I enjoyed interacting with them. They were knowledgeable. They were to the point and I have absolutely nothing but positive to say about them.

The NPI Jay and nurse were very nice! NPI Jay was awesome and even called me at home with test results after hrs! He was awesome and even seemed to be concerned about my understanding of test results! My experience was great! Thank you all!! Extra thank you to NPI Jay!!

I have always had the best experience at the Gardiner Express Care. Everyone I have encountered has been 100% In kindness and professionalism.

Great follow up with pcp and patient

I enjoyed the friendly interactions with all the staff, but especially the nurse.

I felt the facility was staffed adequately for the amount of clientele. The staff were professional, patient and reassuring.

From check in to leaving, it was so quick! Extremely friendly staff too!

Very competent and professional nurse and PA!

It was a small issue but I couldn't reach it. The Dr was professional and explained the issue clearly. The rest of the staff was welcoming and professional

Once I was registered and sat down to wait to be seen, I was called in within just a very few minutes. I was treated with respect and care. The doctor listened very carefully to me, explained what I should do, and then I was out the door and headed for home within just a few minutes. The whole visit lasted less than 20 minutes. I was releaved to have been seen and treated in such a satisfactory manner.

Good service very helpful easy access

Overall, quite good. Reception staff were extremely well functioning! PA was real good overall very good experience!

I was giving medication to help me through and get me better, that's what counts.

Fast and efficient service!

The Express Care team was professional and efficient and I felt that they listened to me and took care of my needs.

Very pleasant to deal with everyone was great from reception the nurse and the Pa this is the first time I've been to your express care I've used convenient care in Brunswick at cooks corner they were great but you guys are better thank you

All of the staff I encountered were please t, professional and communicated thoroughly. All were also congenial.

The PA Jay was wonderful. He had seen my history with allergy, asthma, and sinus problems. We talked over various aspects of my problem. Then he prescribed 2 meds to help deal with it. I so appreciate their prompt care!

Very professional, polite and kind.

Everyone was very professional.It was a good experience

In and out in 20 minutes! Correct diagnosis and treatment protocol. Very thorough from start to finish. Very satisfied!

Very good as always

The medical provider exceeded expectations. He called me twice after just for a, when I was going in for an express care visit. So I am beyond with his assistance. So thank him very much. Take care.

Took xray..diagnosed the problem. I went home and followed instructions..still working on it but it is improving

My experience has been great. Every time I go to express care or urgent care, they've taken care of me and my elderly father, and I think everyone there is wonderful. So thank you very much, and keep up the good work.

Just want to say that the team at Gardiner is awesome. Made me feel very much at ease and did a thorough exam to make sure nothing was to worry about. Told me what to do if I saw signs of infection. Thank you so much for the care!!!

The minute I walked on the door the. Registration staff was friendly, quick and knowledgeable. But my wait time was very short in the waiting room. I was brought back twice to 2 different rooms before I was sent to X-ray. It was all professionally done quickly, and everything was explained in language that I understood and can appreciate

Yes, I returned to the express care today and the swelling in my toe has not gone down and I was told that it was probably misdiagnosed and I should stop using the medicine I was given and they prescribed a different medicine.

I was advised to see my pcp if symptoms continue after ten days of treatment. I was with a PCP at Northern Light. I no longer have a PCP. Please hire more!!

The facility was nice, organized, and efficient helping many people kindly and respectfully at reception. Asked great questions at reception to expedite help. Quick wait time even though there were a good amount of people looking for help. Nurse kind and helpful. PA shown a lot of knowledge, with great speed and articulation. Was given all details and helped me progress so heal with aftercare knowledge for Lyme Disease. Holistically, the Expresscare facility and team working there in Gardiner are great and real gem to have for the community.

They were all very nice people and did there Job as I expected very professional.

Great service

Long wait in the room after the nurse completed the preliminary intake

No wait. Helpful, friendly staff set my mind at ease. Confirmed what "Dr Google" said ?

It was a very positive experience! I shout out to the person who did my ultrasound! She was wonderful! I would like her to know how much I appreciated her!

The staff was kind, caring, and prepared. My family appreciated their response and efforts to solve the health issue I had!

Extremely nice front office lady!!

Provider did not listen. Came in with a diagnosis from urgent care and did not deviate. The art of an exam and a thorough history seem to be lost.

Excellent experience, promptly treated in a friendly and professional manner. Very satisfied.

I don't have to come that much, but every time I need care, this facility is awesome. So glad to have it in Gardiner!!!

Everyone was very efficient and helpful!

Jay is greatly personable and well skilled. He explains things in detail and summarizes as we finish up And he called me with test results 2days after my visit

I thought my experience was.

I was seen very quickly after checking in. Everyone was professional and supportive.

This was my first time at this clinic as I recently moved to the area. The service was excellent. Considering that there were several people ahead of me when I arrived, the wait was reasonable. I will definitely return if needed.

I had a good experience.. Was able to be seen fairly quickly. The office staff were extremely helpful the following business dat when I needed help getting my orthopedic referral to the right place.

Very happy with care provided

Had good care and the staff was very pleasant !

Excellent

Jay was very efficient and decisive about getting me up to the Hospital for an ultrasound and provided immediate follow up phone calls to make sure I had all of the information I needed. I am very happy with the professional care I received.