Christina Bourdelais, FNP-C

Yes, I was very satisfied with Christina and she went over my ears, checked it, and told me that just call her if I have a problem. And I was very pleased. Thank you very much.

Very nice people all around.

Good care. Very patient and understanding of my problem.

Service rendered in a timely manner and professionally executed.

To improve, I would say get more health care workers, pay them better. Most health workers need better pay, and they deal with a lot, especially with downsizing and bringing other facilities to your unit. So all the health care workers could be getting a lot, a lot of more money. And second of all, I would say timely. Well, you guys are backed up. You guys don't have enough health care workers. You guys are backed up. It took forever for me to get an appointment. It took over six months, well over six months. It might have been seven or eight. So you guys need more health workers and health workers cost money. Give the health workers you guys have more money. That's all it comes down to. You want them to be there and be happy every day. Pay them more money.

Medical and support staff very helpful and qualified. Referral SYSTEM for a specialist very difficult to navigate- very frustrating. Bad experience- not efficient. An older friend from away is considering retiring to central Maine, but I've discouraged her due to the poor medical SYSTEM. She's better off in Portland area.

I'm good!

Christina was a wonderful provider. She explained everything about my ears and was very understanding about my vomfort during the procedure. I woul recommend her without reservation!

I was seen a few minutes before my scheduled appointment time. The Nurse Practitioner was knowledgeable, engaging, efficient and I was finished in 30 minutes

Great help

Extremely helpful and willing to take the needed time to explain my options.

I wish I would have been able to schedule the MRI needed sooner than within two months. I was told I have to wait to hear from you guys in order to get the MRI scheduled. I have been dealing with hearing loss for over four years and I need to find out what's going on.

I would like to know how I can follow-up with my care team between appointments, as I continue to have ongoing, debilitating symptoms while waiting for our tests

Was very well taken care of, well received, very happy with the call.

Very friendly and competent staff. I finally feel issues are under the care of reliable and competent care givers. They made me feel assured and confident and reduced the stress I had going into the appointment.

One, just to share that the entire team was very friendly. On the other behalf, no, I was not inquired about my medications. I did share that I had them with me. The other thing is in respect to being very open with conversation and showing after putting the CT scan of my sinuses up, the doctor explained it very explicitly to me. Thank you very much.

She was knowledgeable and informative as well as pleasant and efficient.

It was a short appointment. She looked in my ears and offered to look down my throat with a tube but I said no. I have had that done several times before and I didn't like it, it was very uncomfortable and I ended up having to have my nose codrived because my nose bleed very bad.

It took along time to get an appointment

Staff are consistently friendly and congenial.

The Doctor and Nurse with ENT were great. Thank you.

She's new, and great. Empathy. Interesting life!

I felt good with Christina Bourdelais and am hoping after having to wait a month for my appointment

The staff is great. The provider does not communicate well. I will be the first to admit I am a complex patient with chronic (90 days+) ENT issues. I need help as this issue is affecting my quality of life. I'm waiting on a clear answer from a message (through the app) from 22 hours ago. Any help would be appreciated.

The Dr was extremely nice and seemed to listen I have only been to her once so I'm hoping this continues

Christina was prompt, knowledgeable, had reviewed my chart, and addressed my questions and care needs.

The hold time on the phone is way too long sometimes no answer

The NP and her Assistant were very nice and would definitely recommend my friends to their practice.

Hello, this was my first visit, so some of the stuff I put down may not sound too good, but I was very happy with the service. I will definitely come back, unless you guys decide to open an office down here in Lewiston. Then I will gladly come to that office instead of driving all the way up to Augusta. But thank you anyway, and we'll talk to you as soon as I need you. Thank you.

Christina was very personable and easy to discuss my health options.

Trying to get an appointment was stressful, five months before I could get appointment! Not happy about that. Dr. Christina Bourdelais was very good with my treatment. I believe Maine General, Augusta definitely has a scheduling problem! Not enough doctors!

I expressed to the check in staff that I felt I received too many reminders about this appointment. This person said they had no control over it. I asked them to pass this information along to the appropriate staff.

The care provided was top-notch, and their expertise is undeniable - highly recommended!

On time and informative

Everyone was very professional and caring.

Very pleasant interaction, very informative, very helpful. I thought that the appointment went exceptionally well.

Christina Bourdelais has been great to deal with.

The entire staff was amazing and very helpful.

Very good visit. Everyone was professional and engaged.

Got lucky and got in to see a provider quickly, friendly staff. Dr was thorough and very pleasant. Great experience for a first visit!

I wanted to schedule my six-month follow-up for my wax removal and they could not give it to me. They were set a month before. So if they called a month before, that may put me behind a couple more months. And that would be nice if it could be done differently. Okay, goodbye.

The medical staff are friendly and personable. They do seem knowledgeable but do not address all the concerns or give a clear picture of treatment.

You have a very good crew!

Very happy with my experience.

It was great all the way around

Christina was very nice, thorough and knowledgeable about my situation. Thank you Christina!

The technician was fine. The person who did my cleaning of my ears was okay, but it was very painful. And I kept telling her it was painful, so I finally stopped her on the second ear. And I will go back again to try to finish up, but it was a painful experience.

Christina was very thorough and skilled and seems determined to find a reason for my complaints and concerns.

Christina is absolutely amazing. Explained things I have never understood before, and really helped me with my next steps. She is truely increadible

This was my first visit to this facility and I was impressed. My provider at this facility was wonderful. Listening to all of my concerns.

waiting for a hearing test ( 3-4 weeks out ) was not what I thought would happen- I wanted to know then not wait

I totally enjoyed my visit with her. She was knowledgeable and has a positive plan for a diagnosis.

I feel like we did not get a lot of insight as to a plan for my son. I do not think we will be back.