Cheryl Smith, AGACNP

They never called me back with my results

Yes, Cheryl was excellent and she made me feel like she knew what was going on with me and I would highly recommend her to anyone. Thank you.

Cheryl Smith is an excellent provider and a caring individual.

Twice I was sent to radiology for ct scan. And twice I was turned away.

I struggle with trusting my care to medical professionals after challenging historical experiences but, if there were more providers and medical staff like Cheryl, I would feel more at ease with seeking treatment in a preventive approach opposed to reactive. She really is amazing

Cheryl Smith,NP provided exemplary care as did the entire staff.

Cheryl is amazing..always has been. Shes just a Wonderful person to have as a provider.

Every one from the desk to the assistant and espially the doctor i felt like I could trust her judgement I really liked her awesome first time visit !!!

Very thoughtful and professional with a delicate situation

Cheryl was very personable, a good listener, and knowledgeable. I felt very good about my appointment.

Cheryl Smith is a top-notch practitioner, and I trust her explicitly. And she's a credit to your agency. Have a nice day.

Long wait

It was great

It was a pleasant experience from start to finish. I am impressed by the professionalism, courtesy, appearance and friendly attitude displayed by the staff.

Yes, Cheryl was such a great doctor. I really enjoyed visiting with her. She explained everything to me that I needed to know and also things I didn't need to know she told me. So anyway, I really appreciate her and you should too. So that's it.

Please clean your bathroom throughout the day. I was there for a 1:45 appointment and the bathroom was gross. The floor and toilet were worse than some gas stations. I understand what people go in there to do but, yikes. I'd rather bring in my own pre-filled cup so I wouldn't have to use that bathroom.

Pleasant and good nature decisions where on point. Time was well balanced .

My NP Cheryl Smith was absolutely wonderful. And the staff was great.

The Doctor was very helpful, she explained things to me in a way that helped me understand , what was going on, and what she was going to do to help me with my situation. She was very patient, took her time with me. Which some Doctors don't do. They seem to be in such a hurry. I had a great visit, and I appreciate her, she has a kind soul, thank you

Cheryl Smith is very thorough in her prep. Prior to entering the examination room, Cheryl appears to have reviewed the results of my blood work, prior testing and records. She also has gathered an opinion on how best to proceed with the data she has reviewed. Rather than rushing into further procedures, she is conservative with her approach ( a view that complements my own. Thank you Cheryl for the care I receive.

So Smith was very professional and prompt.

Great experience in health care. All members here are very professional, pleasant, and personal.

Considering the nature of the size of the stone and the pain that I'm in, that it's going to have to wait three weeks to have that rectified while I'm floundering around like a fish out of water, taking more medicines than I want to take. I'm really not pleased. I thought that they should have found some other facility someplace that could get me right in. to the hospital in order to use their urologist, it's up to you to call them and tell them that I need that one. I just can't go out and ask for it because I'm not a doctor. That's the nature of my problem with all this. Thank you. Bye.

All the staff was very friendly and pleasant

My appointment went along flawlessly, at all levels...!! My experience was, as I say. Was pleasurably and uniquely pleasant. Not too mention mizzz Smith held my attention with her medical information AND exceptional attractiveness ?..!! That's way my appointment was notable...?

all good!

I'm very comfortable going there. Everyone seems knowledgeable. If I ask a question, they always have an answer. They're very good with patients. And I am very happy to be going there and receiving treatment with all of the people there, including Cheryl. I'm very happy with their service. Thanks.

Waited almost 20 minutes past appointment time

Loved her excellent visit.

I love this staff. I love everything about it. From the moment I walked in, I was treated with so much respect. And then also I love the fact that they had my history there and they had made themselves familiar with it before they even came to me. That was very important. So thank you very much.

I am overjoyed with the providers that I have at MaineGeneral NOW. All of my providers and I come up with a plan of care that I am able to adhere to. I have no issues with self advocating for myself or my husband as we both have multiple comorbidities. Thank you and your health teams for helping us have some quality of Life !

Thank you for the care. Practitioners at Maine General care

Dr. Smith was outstanding. She answered all my questions and my husbands. She has a fantastic attitude very understanding. Would refer her to anyone.

Having to deal with , prostate issues has not been scary or causing anxiety because The team i am working with has explained everything and has a plan .

The was fine

Most efficient doctor's appointment I've ever had. No waiting at any point. Never even had time to open my magazine. Like, wow.

Dr Smith is the best Dr. Love her. She's up front, honest and all the while being gentle and real. There's no embarrassment in telling her what's up and all that goes with it. She's the Dr you could invite over for supper and not have to take out the best china. For her I would though. You/we/me are very fortunate to have her in our medical lives.

Awesome first impression. Very happy

Courteous & Friendly

I'm so pleased with everyone

My appointment went so well. I felt that my concerns were heard and addressed. Everyone I came in contact with showed caring and compassion.

Cheryl Smith was outstanding. She took the time to listen , took a very thorough history, provided clear explanations, answered all questions. Provided a dx and treatment plan! Just what was needed, and we have a follow up appointment to evaluate progress and response to new med she prescribed. I couldn't have had better care. My wife ( who is a nurse) and I appreciate her very much. Many thanks to her and your entire team.

Cheryl was professional and concise. No complaints.

They are all GREAT THANK YOU ?

I had a wonderful visit with Cheryl. She's A1, top shelf. She explained everything to me. She showed me. She talked to me so that I understood every single thing that she was trying to tell me. And she got me all the help that I need. And she got it quickly for me. And it was scheduled before I left the office. I would recommend that anybody comes and sees her. She is wonderful. Have a good day.

Cheryl is very caring ,knowledgeable and thorough and an asset to the hospital.

I am a new patient at this practice, still working on transferring records. I was very pleased with this encounter and feel that it bodes well for my treatment.

I was very satisfied. This is the second time that I had been to this urology and I was satisfied if not more than I was the first time. Very comfortable in the setting and the person knew my background and everything so it was a very good moment. Thank you.

I was seen by Cheryl , the nurse practitioner. I felt absolutely comfortable and in good hands. Her knowledge and understanding of my issue was spot on. Very happy to have her in my corner dealing with my health issues.

Completely professional.

I had to change my appointment at the last moment due to a work "crisis". The office managed to get me a new appointment in less than a day. From check in to check out it was a great experience.

The care team made me feel very comfortable and were very informative. Especially on the options available for my case. Thank you to them all.

Positive.

Everyone I came in contact with was very professional and polite. Cheryl was very professional, awanser all my questions.

I especially liked the care team of Scott and Cheryl. They listened and were fun.

It was the most comfortable visit I've had in that type of an office in my life. I've had some poor experiences and that was a great one. Thank you very much.

Knowledgeable, professional, compassionate staff!

Practitioner understood the health issue very well and is part of our care team

All the practitioners we've seen in this practice are certainly qualified, compassionate and careful. This includes, most recently, Cheryl Smith.

Very professional and down to earth

Cheryl Smith was outstanding.

Excellent service!

Cheryl was amazing. I had a not so great experience with another provider at MaineGen urology and it was suggested by a coworker to try to transfer to her and I'm so glad I did. I felt heard, seen and validated. Five out of five stars

Ms. Smith was very pleasant to speak with and she answered all of my questions.

Everyone at the office was friendly and helpful. Cheryl Smith was awesome! She asked questions, made recommendations, answered my questions, and made me totally comfortable. I felt that I had come to the right place.

Dr. Smith was phenomenal. I've been suffering for 25 years and she gave me answers that nobody else has been able to give and she's a wonderful young woman. I hope I can continue to work with her. Like I said, I've been suffering with my condition for over 25 years and she gave me some answers and some help. That is, it's phenomenal. It's too bad it's taken this long, but thank you very much, Dr. Smith. You're a sweetheart. Thank you.

It was a great experience

always a great experience. I am very happy with my care

The amount of my wait time between when I was initially ushered into the examination room and Dr. Smith was able to see me was about an hour, which seemed lengthy? I am reminded to schedule my next appointment for the AM, since I am aware that scheduled PM appointments run longer!

I was very pleased with the entire visit.

My only concern was I waited, I think, almost a year or over a year to see a woman in the urology department. I was met by a man to do the intake. I was sorry about that, but he was very nice. That's the only, it's not really a complaint, but it's telling you how I felt. So thank you very much. You were all wonderful. I can't believe the snow that we got while I was in there. But other than that, it was just the fact that I wanted to see only women and I got a man intake person. I think that's what they call it, but whatever. So thank you,

I travel to Augusta from Bangor to this office. I do so because this office is so kind and caring. I've never had such a cohesive team of people in a doctor's office. From receptionist when I arrive to seeing my doctor, to my check out. Everyone listens and doesn't hurry me when I have questions. I feel like any medical concern that I have is taken very seriously and I'm given the correct support for the situation. Just thank you!

I thought she was a very good listener and gave me a lot of her time and I appreciated that very much because I had a lot of questions. So I thought she was great.

Yes, hi. I thought that the staff and everybody there was very professional, very knowledgeable, very helpful. And I met with Cheryl, which is what I usually do, and she is, as always, just great. I feel very comfortable with her and just feel as though I could ask or say anything about my treatment. So I'm all set. Thank you. Bye. Bye.

People were very nice and friendly.

She appeared to be very knowledgeable about my record and had a plan in place almost before we got there. Was aware of what needed to be done and was able to schedule in a timely manner. I thank her for her efficiency. And when a test came back yesterday, she was on the phone with the results and I didn't even expect it. So thank you again very much.

I found it hard to get anyone to answer the phone when I call. If I leave a message asking for a call back, I may or may not get a call back. May have to try calling again the next day.

I've always been very happy with the health support at this office. I trust the provider and staff.

Thank you!

Cheryl Smith made me feel very comfortable when explaining the procedure and what they were going to look for and how long the procedure would take. I felt a little more relaxed leaving then when I came in.

My visit there was a positive experience. Everyone was very pleasant. The DR/NPA I met with was very familiar with what I was going through, and gave me good recommendations on what to do.

Everyone at MaineGeneral Urology was extremely welcoming and eager to help answer any questions I had about my visit. Cheryl was very personable and professional, and I look forward to my next visit with her.

I was prescribed a drug with a $400+ copay, which is unaffordable

This place and Dr Smith are amazing

All perfect for me.

It changed my mind. I had a bad incident there, bad situation, and I was canceled out four times. But when I came and saw Cheryl the other day, she changed my mind. Thank you.

Very nice personal communication from physician and staff

Cheryl is awesome. Friendly, personable, and collaborative.

Cheryl was absolutely wonderful. Very informative. But I ended up having an appendectomy that night. She was fantastic. Thank you.

Hi, Cheryl Smith, my nurse practitioner, is the best person I've ever had in my whole entire life. She's friendly, she's cordial, she is super nice, and she really listens to you. That's really nice. She is the best. I am so proud to have her as my provider. Thank you.

The nurse that checked me in was very chill, and made me at ease! Cheryl was amazing, smart, great bedside manner, and a reassuring smile, and knowledge!

Staff was exceptional in following up and getting a doctor to write what was needed to go back into the facility. Thank you.

Good Service and appointment availability.

Everyone friendly and considerate

I feel I can trust my care with them. Cheryl and her staff are professional, friendly and caring.

They never had a history of why I was there, my CAT scan or my x-rays. It was a wasted visit for me and never got a call back. I said once they got my information, they'd give us a call back, never got a call back. So I'm not too impressed.

The office needs to do a better job communicating. They called to tell me that Cheryl Smith is no longer in watervilleand that I would see her in augusta. I went to the hospital but urology was not there. I drove to the Maine General outpatient center and urology was not there. Then I drove further to maine general where there was a sign for physiatry. Iten drove further and found urology. Suggestions: when the office originally called they should have specified where urology was. 2. On the entrance on the street under the physiatry sign, they should add urology and put the address on the road sign. I was 20 minutes late and drove in icy conditions. There is no need for any of this.

Knowledgeable and helpful staff

Very pleased with the health care I received, as usual.

Yes, they let me know what they were going to do and it was very helpful. So I recommend them very highly. Bye.

Very professional in every aspect of my care. Helpful and courteous making the visit most pleasant. The appointment time is always right on time with no waiting. Keep up the fabulous work. Thank you.

Really liked Cheryl, very attentive and took time to call me back to see how I was

everyone i have had contact at this practice has been incredible i always tell people how good it is

Very good

all good first time with office visit to this facility

The staff was very nice! Enjoyed my visit left for the smile lol