Ashley Levesque, PA-C

You know what I got to do? Yeah.

The front desk, the Nurse, the PA, my escort to and from the x-ray room, and the x-ray room technician were all fabulous!

Very nice staff. Sent me to the er and offered to call an ambulance.

Mission accomplished

It was a great experience!

They were great

I was very impressed with all aspects of this experience. I did not have to wait long, the staff were so kind and friendly and I felt confident in the results.

I feel so fortunate to live in a community with such supportive providers and staff

My concern was the status of my tetanus vaccine. My injury was minor and it turned out that my shots were up to date. It was a very quick visit and I was reassured when I left. Thanks to all.

Staff eas very professional but caring and rendered treatment in a timely manner

All the staff were very friendly and professional.

No helpful results. I was asked to see my PC.

I went in to follow up on a previous urgent care visit and specifically asked for a test of some sort that would be accurate. When I mentioned that the doctor I had immediately got weird and kind of backed off like they didn't want to do it. She said the scrub test would make her uncomfortable becuase it might cause a little discomfort for me; to which I said that's fine I'll still do it; and then said the blood test wouldn't say if the rash I had was shingles. To that I said I just want to get tested for the virus because if I have the virus this rash is most likely shingles. It took a good few minutes of going back and forth for her to say ' I'll see if I have the supplies'. I found that odd but she did come back with the kit and did the scrub test with a q tip then continued to say that we will see and 'hope' that it comes back accurately with some good information. To which I said well the blood test is accurate right? And she said yes. So I said well would it be a hassle to do that too to make sure I get an accurate test of if I have the virus. She kind of shrugged it off and said yes we can do that in a tone of voice that didn't seem too happy about it. I don't think she was mad but it also seemed very odd that I had to ask so much to do a simple blood test for my health and for confirmation. I already had a verbal/visual confirmation but all I wanted was a real test that would be accurate and she seemed to be very hesitant.

Very nice and very quick from checking to seeing the Doctor. Everyone very friendly and explained everything.

Ashley is an amazing PA-C. She is kind and knowledgeable.

We were in and out in a timely manner and a prescription was called in by the Nurse ( sorry - forgot her name)

Thank you for helping me, Doctor Ashley!! I feel more confident and clear about what my pain is now, and why sometimes it hurts and sometimes it doesn't; I felt heard.

Ashley and the team are exemplary! They put me at ease and proved outstanding care.

Thank you for your professional

Thank you!

Everyone was kind and respectful.

Very friendly and knowledgeable PA

In all there were four people helping me. All four of them were extremely helpful and encouraging. I could not have asked for a better team for my first visit there. It made me feel like this was an excellent place to get help and I will convey this to others.

Everyone I dealt with that day were friendly, efficient and very professional. They knew what they were doing and having come from aroostook County I was very impressed.

Went in..explained my problem..I was looked at..diagnosed and given information on what to do...told which meds..and if I felt worse to come back

Hi, the service was wonderful and the staff that was on that night were excellent and very professional. And thank you so much for all their help.

Everyone one was very professional, knowledgeable, and friendly.

Excellent and professional from everyone involved - front desk through PA!

I was seen with barely any waiting. A few minutes after I left, I got a call from the PA to see a specialist,

Under the circumstances (who wants to be at Express Care?) I was very happy with my whole experience...from registration, to my exam, to the staff setting up the ultrasound I needed, to setting me up with discharge instructions and even dealing back and forth with both my insurance company and pharmacy to finally get my prescription approved so I could start my treatment. Ashley Levesque, PA was excellent as my provider. 5/5 stars for her.

As always I received kind, professional care at MGH.

Thank you

They were wonderful. They took care of what I needed. They were friendly. They were fast. It was a wonderful experience. Can't say anything any better. Thanks.

I visited twice with my father-in-law and both visits were great. Staff were professional, friendly, and listened well to his concerns.

I was so impressed with Ashley Levesque. She was awesome. I finally got help for a coughing cold that I've had going on four weeks. . She is very personable, knowledgeable, and I would send her to anyone. I just can't say enough about her. Thank you.

Wait time was minimal and everyone was friendly

The people I saw were competent and obviously enjoyed what they were doing.

I would highly recommend the doctor that I saw. She was extremely personable and made me feel really comfortable for the appointment that I had. It didn't just seem like I was just a patient coming in. She actually made me feel comfortable and welcome, as well as the nurse and the woman registering me up front.

Every one was great and very helpful

Unbelievably great. I was in and out in 20 minutes. Every person was friendly and respectful and listened. Love it.

My express care team was phenomenal. They were knowledgeable and caring. Was sent to MaineGeneral for Labs and X-ray. The technicians were great. Need to mention as well the check in at express care felt like family . Awesome care , awesome teams ! Ten plus stars !

Very caring nurses and doctors

The team that helped me was fantastic. They were efficient, respectful and very professional.

Very, very good, very efficient, very helpful, and very adequate to what I needed. Thank you much.

Very knowledgeable and efficient.

Problem presented, problem resolved. Professional friendly staff.

Thank you

Great people all the way around Treated me with care and respect in my time of need! Thank u!!

Every single staff member was caring, always telling me what was going on, what was next. I went in for a fractured wrist. Their compassion and concern was so helpful. I was ready for tears in pain, they brought me tylenol, offered crackers, water, ginger ale. It meant so much to me. Thank you Augusta Express care.

Thank you so much! Wonderful staff and provider.

Excellent

Everything was handled with professionalism.

They did nothing for me. Walked in with severe pain after a fall. Only did an xray. I am still in severe pain. Only gave me a doctor's note for work for 2 days. I have fractured ribs. Not sure how they expect me to work they gave me no pain meds nothing. I would of been better off to just stay home and never go. Still in severe pain. They were no help at all.

My PA is had was phenomenal!

The staff was very helpful and knowledgeable and were very clear when I needed to go somewhere for tests they were unable to administer. I wouldn't hesitate to go back in the future, I really felt comfortable with the options given to me. I asked a few difficult questions, but I was given clear answers.

I received the healthcare I expected.

Ashley helped me figure out the most expedient way to get care.

This is a general comment for care staff, not directed at Ashley Levesque personally. Please remember that what is a minor inconvenience for a person in their prime, such as a sprain, nasty cough or stuffy nose, can be far more impactful to an elderly person even if they appear to be in relatively good health. We don't recover as quickly and the energy costs to us of what seem to be minor ailments may be much greater than a young adult can imagine.

Thanks Ashley. Loved the TMB joke and I will get a lot of mileage ou

Everyone at Express Care is great. I've never had any trouble. I appreciate everything. Thank you.

Please thank her for being diligent about discovering what was wrong with my hand.

I was very impressed by everyone i came into contact with. The staff was friendly and professional.

The entire experience there was most positive. From the welcoming intake person to the treating staff, it was reassuring,and I felt I was being well cared for. The PA was exceptional! I would feel confident going there again.

Everyone, from start to finish was wonderful. Never have I had a bad experience with this Express Care location.

Ashley was fantastic and I'm so glad she is part of the main general care team. Thank you.

I'm a diabetic who recently had gallbladder surgery. My tonsils are extremely enlarged. And I was having congestion and coughing issues. Was offered the possibility of prednisone if not improved. Got call a few days later. Told them i still am at the same progression and still no help.

He didn't give me any instructions on how to treat my sprained ankle, my sprained wrist, and my, I guess my sprained neck, nor did you tell me what I was supposed to do other than get, I guess, rest. He didn't tell me how to treat my percussion and what I need to do with it. And he didn't write any of this stuff down on a sheet of paper so my primary care doctor would know what happened, what I went through. And then I forgot to get all the x-rays and all the paperwork from the head scan, the wrist scan, the ankle scan, my back scan. I didn't get any of my x-ray, you know, my films back or my little disc or anything like that. And I wanted to have that also. Is there any way I can get it? Thank you. Have a great day.

I spoke with the associate regarding my problem. The advice she gave me was most helpful. It took like less than half a day with her advice and I had complete change and felt so much better. Thank you.

Thank you for being there. Everyone was both professional and kind.

Positive and thoughtful staff

I waited in the exam room AN HOUR AND 20 MINUTES AND NO ONE CHECKED ON ME. I left to to the bathroom a 2nd time. I was forgotten. I came in for a bladder infection. The provider asked when my last menstruation was. I had a hysterectomy over 20yrs ago due to cancer. Verified by nurse. Provider never looked at my chart. Nurse Verifiing meds had wrong patient info up. She had to re-enter when she realized it was wrong person. All together unprofessional

I was seen very quickly and everyone there was so kind and helpful. They definitely seemed like they wanted to do everything they could do to help me.

PA was kind & professional. Only concern was wait time in the examining room, over a half hour. Very busy that day.

Ashley was the best one I've had, and I wish she was my permanent primary. She's excellent. Thank you.

Very friendly and kind folks, grateful for their assistance