Allison Brown, FNP

I just want to thank all of the workers at Express Care in Augusta. You guys do exceptional work, very pleasant and very helpful. And when I had Allison Brown for my knee on Sunday, I was thinking, how do I know her from? Well, a year ago I jammed my finger in a window with a stick and she sewed up my little finger. And she did such a great job. So thank you again, Allison, for your help with my finger a year ago and for helping me with my knee, which is much better. And again, thank you to the whole staff. You guys just are wonderful.

Allison the provider who saw me was awesome. She listened and was kind. Thank you. This urgent care has been a much better experience than others I have been to.

This was some of the best healthcare I've ever received. I didn't have to wait to be checked in for more than a minute or two, and every member of staff was incredibly kind, thoughtful, professional, and did everything they could to help me. Without you, I would be out of my vital medication due to Northern Light shutting down. Thank you so much for all you do, I will only go to you from now on!

Everyone was very kind and caring.

I just wanted to say that the doctor that we saw was absolutely amazing and I would come back just to see her. She was absolutely amazing and I would recommend her to anybody.

Thank you to the entire staff I encountered.

Dr.Brown was very open about my regular use of traditional plant remedies and herbs, and encouraged me to continue along with prescription medicines as needed. The more doctors who can accept and recommend the compatibility of these two modalities, the better off we will be.

Staff is very friendly and knowledgeable . Very pleasant atmosphere . Good place to go and feel better.

Staff was wonderful no complaints!

very friendly, fast and were able to diagnose and help me.

Brenda at the front desk, the nurse practitioner and the doctor was Allison--all were TERRIFIC!!

She was absolutely tremendous. She convinced me to take a blood test that I didn't think I needed, and it turned out that I really did can't say enough good about her.

I would like to say Allison was amazing and she listened to everything I said and really helped me a lot and was very kind. She also hooked me up with an orthopedic appointment and I felt very comfortable and I was very happy.

They were all very nice and professional. The NP also said she would send a referral in for a PCP. I am hoping I hear soon

Thanks Maine Gen

I couldn't ask for better service than I've gotten at Express Care during my illness. Thank you.

Allison & Lilly were fantastic!

The staff were amazing! They were all so helpful and kind

The staff was all very friendly, kind, helpful, very quickly. I was in and out of there in no time at all. Very professional. The only downfall I had was I had no after-visit summary to give me to use for a follow-up as to what had just transpired within the office. That was the only thing I was missing and I had no paperwork showing me the after-visit summary as to what transpired that day.

Very efficent, liked the three sperate waiting rms. Many were coughing. mentioned fever etc. I did have any of those syptoms so was able to sit in a space without those that were really sick.

Excellent heath facility. When I need medical treatment I always go to your express care

Very satisfied

Allison explained everything thoroughly and answered my questions. I would see her again.

The pe I saw this tim was so much better than last time she was awesome

Allison helped me with a sudden sensorineural hearing loss that was urgent and acute. I very much appreciated her honesty about the situation and especially that she consulted a colleague for my not-so-common problem and to give me the right prescription the same day. She also provided clear guidance for follow up with ENT and audiology.

I appreciate the care I got and the organization at the front desk.

They were quick explained everything clearly and they were kind and told me how to follow up....the were truly a care team!

Not a problem with any of the staff. They were helpful and just a great bunch of people. Thank you.

Caring, thoughtful, help with understanding and treating my pain..

I was very happy with my service and I'm getting better and I'm glad that she had listened to my concerns and that we got my medical problem taken care of. Thank you so much for your service.

Very competent, helpful, caring people checked me out reassured me.

Thankful for express care

Phenomenal nurses.

I was very anxious and the registration woman was very calming. Both the nurse and the doctor were extremely kind and helpful. I felt very lucky that Express Care was open that time of day. The doctor checked that the pharmacy I use would be open because it was getting late. Thanks for giving me the opportunity to say Thank You.

Listening bead excellent

I've always received great care at all MGMC practices!

This is not our first time running into this provider and every time that we have had the chance to have her as our practitioner, she's been amazing and very just helpful and caring towards my son.

My husband stay at hospital your team very good take care

It is efficient and the hours are versatile so health care can be rendered rather than ignored and hope it goes away because life is busy. Hope to see one in the Newport area soon.

every person from check-in, to triage nurse, nurse practitioner, and xray tech were friendly, caring and professional

I appreciate the kind, compassionate, and timely care I received.

The provider was very knowledgeable and friendly with a three-year-old and the medical assistant was amazing. And we appreciate them all.

My care team was really responsive to my needs and excellent, everything, excellent.

Kind and caring. I felt heard.

I'm so glad I found compassionate care.

Everyone was very, very pleasant, helpful, and I would be very anxious to go to your facility again. Thank you.

Well, nobody called me back. They took a flu and took a COVID test and never called me back to let me know either way. But other than that, the service was great. She said, but she gave me the idea that the impression that I didn't have anything, though, because she said usually by the time that they look at the readings, the readings at the time that I was there would have predicted it. But I would have rather have the call to loose to let me know yes or no. But other than that, yeah, it was great going there. Bye.

All positive!

I felt comfortable and listened to.

I just wish they would have done x-rays on my back so we could know for sure what was wrong with it. But I appreciate the care that I did get. Thank you.

The doctor we had was great! My son has asthma and she took time to hear every thing I had to say. She was amazing, explained every thing to us and really took the time to treat him properly. She was also so nice and kind we really enjoyed having her.

Very good

The conditions continue and the course of treatment will be complete tomorrow. I don't know what to do next. There has only been minimal improvement and I can't get in to see my pcp who was on vacation. Now his office informed me that he's too backed up. Any suggestions?

professional service.

IT WAS GREAT. ALLISON REFERRED ME FOR AN ULTRA SOUND WHICH OCCURRED SAME AFTERNOON OF SEEING HER WHICH I AM MOST GREATFUL FOR.

My doctor performed all the same tests that she did. She literally looked at what my doctor did and repeated it. She told me that she couldn't order me an ultrasound. I had to go through my primary care physician. When I messaged my primary care physician on the portal then she decided to offer me the option of her ordering an ultrasound two days later. But she told me in the visit that that was not an option I left with no results I left feeling like I threw my money in the trash.

Hi, I just want to tell you that as soon as I walked in, I was greeted nicely. And the person that took care of me, that she was behind the desk, she was awesome. She was so good. I just want to let you know. I don't remember her name, but she took care of me at the desk registering me to get me moving to get down to the doctor. So that's all I needed to tell. Thank you.

They did a really good job at identifying what was going on and in my case the test results came back pretty quickly and I got a pretty concise and clear explanation of what to do after everything was done. Thank you very much.

The team at Maine General Express Care gave me good and correct advice after my primary care person gave me poor and ill advised direction. They made or had time to see me for what I would consider a serious health concern when it was all my primary care professional could do was respond by email after an email and 2 calls.

I really appreciated Allison's professionalism, her thoroughness, and her follow-up. She gave me two phone calls either that day or the next day. Sorry, my brain's a little fuzzy. And also had office staff call me the following day. I was very, very impressed with the follow-up and with the care I received.

Very pleased

We need more doctors recruit from other countries.

The whole staff was awesome ?

Hi, you guys did a really fantastic job of listening to my issue, and you guys were very friendly, very helpful, very caring and considerate, and I really appreciate that. And you guys are amazing. Thank you for what you do. Have a good day. Bye.

Very fortunate to have been seen at this facility when I had a medical issue while away from home. Everyone was very professional and compassionate. I received great care. Thank you to everyone involved.

Came in with heavy chest, shortness of breath, dizziness, weakness, headache, fevers, and swollen glands. Care team tested me for strep with no signs of sore throat or cold. Proceeded to prescribe me cough medicine when no cough was present or other cold symptoms, then seemed surprised when I said I didn't have a cough. Mentioned Lyme and sent me on my way without answers or being any help. After over a week of being miserably sick I remember why I never go to express care. The lightheadedness, shortness of breath, heavy chest, and weakness was NEVER touched on and was my biggest concern.

Very good treatment.

She was great! Great sence of humor, thoughtful and knowledgeable. She made me feel confident i was getting great care. Thank you for having her there.

The staff was understanding and helpful

Very professional staff. Listen carefully and explained items very well.

They were a great team

Very poor communication about child's care, we were told to come from urgent care because condition was most likely an emergency needing surgery, and then after they ran tests, we heard nothing for 7 hours, with a minimally busy waiting room....told not to feed my son in case he needed surgery and no other information. He was starving most of day and then found out he could have ate. The doctor was kind but obviously overworked and under appreciated, as were a few nurses. Oh, and someone lost his urine sample. I get waiting for care, especially once it's deemed non-life threatening but it would have been great for someone to come tell me that so I wasn't so worried and so I could feed my kid. Or to go back to urgent care, that'd be fine too. Ty.

I was really impressed. I've never been to express care and was pleased. I've worked in healthcare for over 20 years and was surprised by how quickly I was seen. How well I was listened to. What a good job they did explaining things to me. I was very happy for the service and grateful it was there. Thank you

Friendly staff, listened to concerns of the parent and got us in and out as quickly as they could.

Admin staff, nursing, and Dr's were awesome!

Very professional and friendly service! I'm recommending everyone i know who might need service to try there first! Extremely impressed with the care I received

Great experience, very satisfied.

she was extremely good at explaining how poison ivy works on your skin and how to feel the best possible she was GREAT

No a long wait, very pleasant staff, clean bathroom and waiting area. I definitely would recommend it and go again.

I had an excellent experience during my entire visit. Everyone was delightful and I was in and out quickly with the prescription I needed and with a follow up plan. I will be sending my camp counselors and staff here from now on for all our urgent care needs. Thank you!

Yes, it was very easy to apply. They were very nice. They were very full at explaining everything. The only thing that was a little hard was that it took quite a while to do it because there were so many patients ahead of me, I should say. But other than that, I would go back in a heartbeat.

Allison Brown was such a caring, kind and thorough health care professional. I so appreciated her attention.