Contact Us

MaineGeneral offers call center service to make accessing care and services simpler for patients, their families and our medical staff.

By dialing 1-855-4MGHINFO (1-855-464-4463), callers get help to find a provider, access health care services or ask questions about our health care system.

Our call center maintains a library of data and information to connect patients with services and medical staff.

Our medical staff also can call 1-855-4MGHINFO to refer patients for services.

MaineGeneral Medical Center, Alfond Center for Health

35 Medical Center Parkway, Augusta, Maine 04330

Main number to all departments: (207) 626-1000

MaineGeneral Medical Center, Thayer Center for Health

149 North Street, Waterville, Maine 04901

Main number to all departments: (207) 872-1000

Harold Alfond Center for Cancer Care

361 Old Belgrade Road, Augusta, Maine 04330

Main number to all departments: (207) 621-6100

Patient Advocate

If you have a patient care concern or issue, please call our Patient Advocate Monday through Friday from 7:30 a.m. to 4 p.m. at (207) 248-5290.

In the evenings or on weekends and holidays, a Clinical Administrator is available to discuss your concerns. Please call the hospital switchboard at (207) 626-1000.

Frequently Called Departments

Admitting (Patient Registration)

Augusta: (207) 626-1583 or toll-free (800) 343-3400
  • Breast Care Program: (207) 621-6162
  • Medical Oncology: (207) 621-6100 or toll-free (800) 593-4024
  • Radiation Oncology: (207) 621-9400 or toll-free (888) 301-1522
  • Multidisciplinary Clinic: (207) 626-4800 or toll-free (888) 303-3422
  • Imaging Services: (207) 626-1485

Alzheimer's Care Center

154 Dresden Avenue, Gardiner, Maine 04345
(207) 626-1770 or toll-free (800) 939-3333

Assisted Living

  • Alzheimer's Care Center: (207) 626-1770 or toll-free (800) 939-3333
  • Martha Ballard Assisted Living at Granite Hill Estates: (207) 626-7786 or toll-free (888) 321-1119
  • Residence at Glenridge: (207) 626-2600
  • Residence at Gray Birch: (207) 621-7100

Billing Questions

(207) 872-4680 or toll-free (877) 255-4680

Cancer Services

(207) 621-6100

Children's Clinics (outpatient)

Edmund N. Ervin Pediatric Center: (207) 872-4303

Children's Services/Pediatrics (inpatient)

  • Augusta: (207) 626-1436
  • Waterville: (207) 872-1368

Emergency Department

  • Augusta: (207) 626-1206
  • Waterville: (207) 872-1300


Family Medicine Institute (FMI)

15 E. Chestnut Street, Augusta, Maine 04330
(207) 626-1561

Gray Birch

37 Gray Birch Drive, Augusta, Maine 04330
(207) 621-7100

Glenridge

40 Glenridge Drive, Augusta, Maine 04330
(207) 621-4200

Harold Alfond College Challenge

(Finance Authority of Maine): (800) 228-3734

Human Resources

  • Augusta: (207) 626-1202
  • Waterville: (207) 872-4660

Laboratory

  • Augusta: (207) 626-1400
  • Gardiner: (207) 582-6608
  • Waterville: (207) 872-1159
  • Winthrop: (207) 624-3800

Library

  • Augusta: (207) 626-1325
  • Waterville: (207) 872-1224

Maine Dartmouth Family Practice

(207) 861-5000

MaineGeneral Community Care

10 Water Street, Suite 307, Waterville, Maine 04901
(207) 861-3400 or toll-free (800) 427-1127

MaineGeneral HomeCare & Hospice

10 Water Street, Suite 307, Waterville, Maine 04901
(207) 861-3457

Marketing & Communications

(207) 621-7266

Maternity Care

(207) 626-1435
Maternal Education: 1-855-4MGHINFO (1-855-464-4463)

Mental Health and Substance Use Disorder Services

(877) 777-9393

MaineGeneral Musculoskeletal Center

15 Enterprise Drive, Augusta, Maine 04330
  • MaineGeneral Orthopaedics: (207) 621-8700
  • MaineGeneral Express Care: (207) 621-8880
  • MaineGeneral Travel Medicine Services: (207) 621-7550
  • Occupational Therapy: (207) 621-7500
  • Physical Therapy: (207) 621-7500
  • Rheumatology Clinic: (207) 621-8700
  • Speech Therapy: (207) 621-7500
  • Sports Medicine: (207) 621-7500
  • Workplace Health: (207) 621-7550

MaineGeneral Urology

  • Augusta: (207) 622-6319
  • Oakland: (207) 861-5050

Patient & Guest Relations/Volunteer Services

  • Augusta: (207) 626-1243
  • Waterville: (207) 872-1225

Payment Arrangements (Business Office)

(207) 872-4680 or toll-free (877) 255-4680

Philanthropy

(207) 626-1809

Physiatry

(207) 624-4800

Prevention & Healthy Living

(207) 872-4102

Rehabilitation (outpatient)

  • Augusta: (207) 621-7500
  • Manchester: (207) 626-7222
  • Oakland: (207) 873-8140
  • Waterville: (207) 872-4400
  • Winthrop: (207) 377-1580

Spiritual Care

(207) 626-1269

Workplace Health/Occupational Medicine

  • Augusta: (207) 621-7550
  • Waterville: (207) 872-4260

X-ray/Radiology Services

  • Augusta, Alfond Center for Health: (207) 626-1485
  • Augusta, Harold Alfond Center for Cancer Care: (207) 621-9470
  • Gardiner: (207) 626-1736
  • Oakland, FirstPark: (207) 872-4300
  • Waterville: (207) 872-1230
  • Winthrop: (207) 623-6542