COVID-19 Visitor Policy

Visitation

We want you to feel safe and welcome in our facilities.

Beginning Tuesday, Dec. 29, inpatient visitation is limited to:

  • Monday - Friday from 3 - 7 p.m.
  • Saturday - Sunday from noon - 4 p.m.

This change is due to the high level of COVID-19 cases in our community and evidence of community spread.

Only one visitor per patient is allowed over a 24-hour period at all of our MaineGeneral locations (inpatient and outpatient). There are exceptions for long-term facilities, which have different CDC guidelines.

There are no visitors allowed for COVID-19-positive patients, other than for end-of-life situations.

For Maternity patients, only one visitor/coach is given access during labor and the inpatient stay.

We ask all patients coming into a facility for an outpatient visit, test or procedure to please think carefully about the need to have a visitor accompany you, especially children. We ask for your visitor not to come into the facility with you unless necessary for care plan discussions.

Thank you for understanding, and for taking steps to protect yourself, your family and your community.

The visitor must be 18 years or older.

We continue to screen all patients and visitors entering MaineGeneral facilities and face coverings must be worn at all times.

If you have someone coming with you for an appointment you have, we ask that your visitor accompany you into the exam room or make sure your visitor is waiting in a waiting area that is large enough to have proper social distancing. Some of our waiting areas are small, so we may ask that your visitor wait in a larger nearby waiting area or in the car.

A special message to families of our Long Term Care residents

All of us remain committed to protecting and caring for your loved one. We are family, and we are here for you.

MaineGeneral continues to follow CDC guidelines and Governor Mills' direction.

We have suspended indoor visits at our long term care facilities based on CDC guidance due to COVID-19 community spread. No visitations are allowed at this time at Gray Birch. Learn more.

Please Do Not Wear Gloves in Our Facilities

We are requiring everyone entering a MaineGeneral facility to remove their gloves. The gloves may be unintentionally contributing to spreading germs.

The best way to keep your hands clean is by washing your hands. You can wash your hands or use the hand sanitizer gel provided in our facilities.