COVID-19 Visitor Policy

While masking requirement for those fully vaccinated has been lifted for outdoors and some indoor locations, please know that masking is still required at all times at all MaineGeneral facilities. Hospitals follow stricter requirements from state and federal regulators to prevent infection. Thank you for understanding.

Visitation - Through Sunday, June 13, 2021

Inpatient visitation is currently limited to:

  • Monday - Friday from 3 - 7 p.m.
  • Saturday - Sunday from noon - 4 p.m.

UPDATE: As of Monday, June 14, 2021

Your safety and well-being are our top priorities. MaineGeneral has modified its inpatient visitation guidelines based on recommendations from the CDC and community transmission. All visitors will be screened and are required to wear a mask while in our facilities, including while in a patient room.

Please do not visit our facilities if you have any of the following symptoms, have had contact with someone suspected or confirmed to have COVID-19 within the past 14 days, have tested positive for COVID-19 or have been told to isolate due to possible COVID-19 infection in the past 14 days.

  • Fever or chills
  • New cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea, vomiting or diarrhea

Inpatient Units

Visiting hours are 11 a.m. – 7 p.m., Monday – Sunday.

Inpatients will be allowed two visitors at a time, age 18 or older; one visitor may be designated to stay overnight.

Visitors should remain in the patient room and are not allowed to wait in the lobby or waiting rooms due to social distancing requirements.

End of Life: up to four visitors for patients expected to pass within 24 hours. Visit times to be coordinated by the care team.Patients in isolation for COVID-19: no visitors except for compassionate care situations. Visit times to be coordinated by the care team.

Medical Practices and Outpatient Services

Due to social distancing requirements, outpatient areas and clinics will allow one adult companion per patient, but we continue to encourage individuals who are able to come alone to do so.

Long-Term Care

We are pleased to offer indoor visitation at our four Long Term Care Facilities. All our facilities have worked diligently to ensure all residents have been given the opportunity to receive the COVID-19 vaccine. At this time, there are no restrictions on the number of visitors unless social distancing cannot be maintained. In semi-private rooms, residents may be allowed two visitors at one time. Other designated indoor visitation areas and outdoor visitation areas may allow residents to have additional visitors at one time. Each facility has set specific visitation hours. Please be aware that indoor visitation is based upon the COVID-19 positivity rate in Kennebec County and may be subject to change if rates increase beyond the recommended guidelines from Maine CDC or if an outbreak occurs within the facility. Please refer to our website, Long Term Care, for up-to-date information for each long-term care facility.

Thank You

We recognize these restrictions may be difficult for you and your loved ones. This is a challenging time, and the COVID-19 hospital visitor policy is intended to provide additional safeguards for our patients, families, visitors and team members. We will continue to monitor community transmission rates and make adjustments as appropriate. Thank you for your understanding and support of our commitment to safety.