COVID-19 Testing & Screening

Updated May 28, 2020

The Maine CDC has expanded statewide testing capacity.

MaineGeneral has prioritized COVID-19 testing to the following:

  • Hospitalized patients with severe illness
  • Those living in high-risk areas such as long-term care facilities or homeless shelters
  • Health care workers and first responders providing direct patient care
  • Those who are having certain procedures at MaineGeneral and have been told they need pre-procedure testing
  • Someone with COVID-19 symptoms who has contacted their primary care provider office and has received an order for a test

To preserve supplies, MaineGeneral will test people in this last category only after they have followed the procedure by contacting their primary care office and have received an order for a test.

If you have symptoms of COVID-19, please call your primary care provider.

Management of Patients with COVID-19 Symptoms or Concerns within Primary Care

To help stop the spread of COVID-19:

  • If you call with general questions about COVID-19, our staff will direct you to 211 and the federal and state CDC websites.
  • If you have mild symptoms or want to speak with a medical staff member, a phone visit will be arranged the same day, preferably with your primary care provider (PCP). Based on your phone visit, medical staff may schedule an in-person visit if needed. These visits will be in the afternoon.
  • If the practice staff asks you to come in to the primary care office for an evaluation or test, you will be asked to wait inside your car and call the practice when you arrive for your visit.
  • If you have severe symptoms (fever, sore throat, trouble breathing), we will refer you to the Emergency Department (ED). We can call 911 for you and tell the ED you are coming.

Testing Results

  • For those who have been tested for COVID-19 and are awaiting results, you will be called as soon as we receive the results.