Awards & Recognition

We're very proud of the care and service we provide to patients and families like you, and we think we do a great job.

But don't just take our word for it. Here are a few of the awards MaineGeneral has received recently:

  • Leapfrog Group A grade for Spring 2022
  • Healthgrades Outstanding Patient Experience Award for 2022
  • Newsweek World’s Best Hospitals awards list 2022, including a special designation for infection prevention
  • 2022 Women’s Choice Awards®: Best Hospitals for Orthopaedics and Best Mammogram Imaging Centers
  • U.S. News & World Report 2022-2023High Performing Hospitals in: Heart Failure, Hip Fracture, Lung Cancer Surgery and Pneumonia
  • Forbes Best-in-State Employer 2022

Recognize Great Care or Service

MaineGeneral is proud of its many employees throughout the Kennebec Valley region who strive each day to provide exceptional, patient-centered care for you and your loved ones.

To us, "Excellence at Work" isn't a tagline for a brochure or website.

This phrase instead serves as a constant reminder of the type of care and service we aspire to provide to every patient, every time.

We adhere to the values and standards of RESPECT:

  • Respect – showing compassion and respect
  • Excellence – doing our best at work and striving to exceed expectations
  • Safety – maintaining a safe and secure environment and speaking up for safety
  • Professionalism – taking ownership of actions
  • Empathy – showing caring and sensitivity for all
  • Communication – welcoming everyone and listening to and then responding to needs of others
  • Teamwork – working with others in a positive and supportive way

Have you or a loved one received great care or service?

If so, we want to hear from you! Share your experience with us and/or nominate our outstanding staff for an award:

  • Excellence at Work: All employees and teams are eligible
  • AWESOME: Recognizes medical staff
  • DAISY: Recognizes nurses
  • Lotus: Recognizes medical assistants
  • Pink Rose: Recognizes certified nursing assistants (CNAs) and nursing unit assistants (NUAs)

To nominate a person (or team) for an award, either complete this online form and hit submit or print, complete and submit a nomination form.

Completed nominations can be put in one of the drop boxes at a MaineGeneral facility or mailed to:

Rewards and Recognition Committee
MaineGeneral Health
35 Medical Center Parkway
Augusta, ME 04330

There are other ways to show your appreciation for great care and service: