The goal of hospital care is to help you recover from your illness or injury so you can go home or to another care facility. We also want to make sure you know how to take care of yourself after you leave.
The discharge process actually begins soon after you arrive. We give you a Blue Folder where you should keep important information about your stay. On the white board in your room, we write down your treatment goals and what you need to do before you can safely leave the hospital.
• Your doctor will tell you what day you can leave the hospital. To make your transition as smooth as possible, your care manager will help arrange for any post-discharge care or medical equipment you may need.
• Please arrange for a ride home as soon as you know when you will be discharged. If you need help making these arrangements, please ask your care manager.
• As you get ready to go, please look around your room to make sure you have all of your belongings and any personal care items you received during your stay. If you have valuables in the medical center safe, ask your nurse to bring them to your room before you leave.
• A staff member or volunteer will escort you to the entrance and stay with you until your ride arrives.
When you leave the hospital, you may need to do many things to take care of yourself and continue your recovery. You may need to see your doctor, for example, take new medications and exercise more.
Everyone involved in your care — you, your doctor, your nurses and other health professionals — will agree on this plan of care. You will also get written instructions to take home with you. Your nurse will review these with you and your family. You will get a copy of the plan; please keep it in your Blue Folder for ready reference. A second copy goes in your hospital record and medical history and a third goes to your regular doctor.
Your care manager will communicate with your primary care provider or home health agency to ensure a smooth transition from the hospital to home or another care setting.
You are the Key
The success of your treatment depends on you. Please take your medication and follow any diet and therapy plans outlined in your discharge instructions. If you are not sure what you need to do to take care of yourself when you leave the hospital, please ask your nurse. She/He will gladly review your discharge instructions with you again.
One of our nurses and/or care managers may call you after you leave the hospital. We care about how you are doing. If you have questions or concerns, please ask us when we call.
After you return home, you will receive a patient survey asking about the services you received at MaineGeneral. Your opinions are very important to us and help guide improvements in our care and services. When you receive your survey, please fill it out as completely and honestly as possible.