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What Families Say About Our Care



The following quotes are actual feedback MaineGeneral Hospice has received from families about the care their loved ones received.

"Your services were greatly appreciated. A wonderful service and comfort for me and my elderly friend. Top-notch staff."

"MaineGeneral Hospice provides wonderful care and compassion."

"We were very pleased with all that MaineGeneral Hospice did to bring my mom home in her final few days."

"MaineGeneral Hospice was supportive, kind and caring."

"Having Hospice involved in her care was the best thing that ever happened to her. Mom was clean, comforted and supported, both physically and emotionally, every day. She was able to die with dignity. Everyone at Hospice was great."

"Wonderful people who care for both the patient and family members. You are all angels here on Earth."

Hospice Team Has "Eyes that Feel and Hands that See"

I would like first to thank the team of professionals who came into my home and eased my family's journey toward my husband's end of life.

Until a crisis with post-chemotherapy pain (well beyond 10) led us to MaineGeneral's Thayer Campus Emergency Department, I had no idea of the services that were available to us.

The next day, a MaineGeneral Hospice nurse evaluated my husband's situation, and a plan was put in place:

  • Equipment was delivered to ease his resting;
  • An effective pain management program was set up and monitored;
  • A schedule for visits from nurses, nurses aides and a Hospice volunteer was implemented; and
  • Even persistent hiccups were finally managed.

We also received visits from a social worker and chaplain.

Palliative care alleviated the pain and suffering not only of my husband but of the entire family.

We shall forever be grateful for the tender care and compassion my husband, our daughter and I received from a team of professionals with eyes that feel and hands that see.

Priscilla A. Doel