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Contact MaineGeneral's Business Office


MaineGeneral Medical Center's Business Office bills for:

We operate out of the Seton Campus in Waterville and are located on the second floor.

Our office is open Monday through Friday from 8 a.m. to 4:30 p.m. For billing questions or general information, please call (207) 872-4680 or toll free (877) 255-4680.

Call the MaineGeneral Business Office

  • Billing Questions, Collections, Payment Arrangements: (207) 872-4680 or toll free (877) 255-4680.

Customer Service

Patients also can pay bills and get questions answered at our customer service windows located:
  • Alfond Center for Health, 35 Medical Center Parkway, Augusta: Located on the first floor. Enter the main lobby, turn left and travel down the hallway. We are open from 7 a.m. to 5 p.m., Monday - Friday.

  • Thayer Center for Health, 149 North Street, Waterville: Located on the first floor, lobby area. We are open from 7 a.m. to 5 p.m., Monday - Friday.

  • MaineGeneral Business Office, Seton Campus, 30 Chase Avenue, Waterville: Located on the second floor. We are open from 7:30 a.m. to 4:30 p.m., Monday - Friday.

Price Estimates

Patients often find it helpful to know how much a procedure or test is going to cost before they have it done, especially if they do not have insurance and are self-paying for the procedure.
If you would like to know the cost of a procedure or test, please call (207) 621-5397. Our staff will be happy to assist you.